Cases and Exercises in Organization Development & Change by Donald L. Anderson

Product details:

• ISBN-10 ‏ : ‎ 1412987733
• ISBN-13 ‏ : ‎ 978-1412987738
• Author: Donald L. Anderson

This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.

Table contents:

1. What Is Organization Development?
Every Coin Has Two Sides – Donald L. Anderson
In Tom’s Office
Meeting With Jared
Excerpts From Meetings With Jared’s Team
Back in Tom’s Office
Discussion Questions
For Further Reading
Sticker Shock in an Organization That Will Not Stick Together – Barbara A. Ritter
Discussion Questions
For Further Reading
2. History of Organization Development
A Leadership Transition in Corporate Finance – Donald L. Anderson
The First Staff Meeting
Gathering Additional Data
Feedback to Jake
Discussion Questions
For Further Reading
Greencycle Publishing – Donald L. Anderson and Jennifer A. Thompson
The Organization
Scene 1: Acquisitions Staff Meeting
Scene 2: Production Staff Meeting
Scene 3: Managing Editor’s Office
Scene 4: Managing Editor’s Office
Scene 5: Arthur’s Staff Meeting
Discussion Questions
For Further Reading
3. Core Values and Ethics of Organization Development
The Ethically Dubious Line of Covertly Gathering Data at Robo Works and Other Challenges – Craig L. Engstrom
The Opportunity
The Pitch for Covert Data Collection
Phase One: The Sociograph
Phase Two: Data Collection and Analys
Phase Three: Reporting Findings to Executives
Discussion Questions
For Further Reading
References
When a Contract Is Not Enough – Margaret Di Cocco and Matthew J. Borneman
Consulting Organization Overview
Overview of the Project
The Consultant/Client Interactions
Discussion Questions
For Further Reading
4. Foundations of Organizational Change
Williams & Norton Insurance: Sustaining Customer Engagement – Linda Ronnie
About Williams & Norton Insurance
Leadership at Williams & Norton
The Williams & Norton Value Proposition
The Dilemma
FOCUS 2015
The Change Approach
The National Launch of FOCUS 2015
Communicating the Vision and Leading FOCUS 2015
Discussion Questions
For Further Reading
Acknowledgment
AMD’s Struggle for Survival: A Technology Giant’s Restructuring and Changing Process to Win Competition – Bekir Emre Kurtulmus
Historical Background From 2000 to 2016
Competitor: Intel
NVIDIA
AMD: Fighting Back
Discussion Questions
For Further Reading
5. The Organization Development Practitioner and the OD Process
The Venue Theatre – Donald L. Anderson and Paul J. Liffengren
Current Challenges
Discussion Questions
For Further Reading
When a Team Breaks in Two – Scott Dickmeyer
Part One: Tim’s Dilemma
Part Two: Planning the Intervention
Part Three: Crew Members’ Intervention Session
Part Four: Post Intervention Meeting
Discussion Questions
For Further Reading
6. Entry and Contracting
Consulting at Indian Hygiene Products Limited: Entry and Contracting – Debabrata Chatterjee and T. N. Krishnan
Indian Hygiene Products Limited
Initial Contact
The Study at IHPL
The Final Installment of Consulting Fees
Discussion Questions
For Further Reading
Foot Caught in the Door: Healthy Changes in Health Care Companies – Zachary A. Schaefer
The Context: Virtual Vitality
Unexpected Needs Assessment
Wants Versus Needs
Unexpected Negotiations
Conclusion

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