This is completed downloadable Integrated Advertising, Promotion, and Marketing Communications Clow 6th Edition Test Bank
Product Details:
- ISBN-10 : 0133126250
- ISBN-13 : 978-0133126259
- Author:
Directed primarily toward undergraduate Marketing college/university majors, this text also provides practical content to current and aspiring industry professionals.
The carefully integrated approach of this text blends advertising, promotions, and marketing communications together, providing readers with the information they need to understand the process and benefits of successful IMC campaigns.
Table of Content:
- Part 1 The IMC Foundation
- Chapter 1 Integrated Marketing Communications
- Learning Objectives
- Overview
- The Nature of Communication
- Lending Tree
- Integrated Marketing Communications
- An Integrated Marketing Communications Plan
- Emerging Trends in Marketing Communications
- Emphasis on Accountability and Measurable Results
- Mobile Marketing
- Integration of Media Platforms
- Changes in Channel Power
- Increases in Global Competition
- Increases in Brand Parity
- Emphasis on Customer Engagement
- Focus on Convenience
- Cause-related Marketing and Advertising
- The Role of Integrated Marketing Communications
- IMC Components and the Design of this Text
- IMC Foundation
- Advertising
- Digital, Mobile, and Alternative
- Selling Components
- Integration
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 KFC Changes Spokespersons
- Case 2 Mike’s Old-Time Ice Cream and Chocolate Shop
- Chapter 2 Brand Management
- Learning Objectives
- Overview
- Michelin
- Corporate and Brand Image
- Components of Brand Image
- The Role of Brand Image—Consumer Perspective
- The Role of Brand Image—Company Perspective
- Brand Names and Brand Types
- Family Brands
- Brand Extensions
- Flanker Brands
- Co-Branding
- Brand Logos
- Identifying the Desired Brand Image
- Creating the Right Brand Image
- Rejuvenating a Brand’s Image
- Changing a Brand’s Image
- Developing and Building Powerful Brands
- Brand Loyalty
- Brand Equity
- Private Brands
- Advantages to Retailers
- Responses from Manufacturers
- Packaging
- Labels
- Ethical Issues in Brand Management
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Products
- Case 1 Creating a Company Name
- Case 2 Brand Alliances and Brand Resurrections
- Chapter 3 Buyer Behaviors
- Learning Objectives
- Overview
- Nescafé
- Information Searches and the Consumer Purchasing Process
- Internal Search
- External Search
- Ability to Search
- Level of Motivation
- Costs versus Benefits
- Consumer Attitudes
- Consumer Values
- Cognitive Mapping
- Cognitive Linkages
- Processing New Information
- Retaining Information
- New Concepts
- Marketing Messages
- Evaluation of Alternatives
- The Evoked Set Method
- The Multiattribute Approach
- Affect Referral
- Trends in the Consumer Buying Environment
- Age Complexity
- Gender Complexity
- Active, Busy Lifestyles
- Diverse Lifestyles
- Communication Revolution
- Experience Pursuits
- Health Emphasis
- Business-to-Business Buyer Behaviors and Influences
- Organizational Influences
- Individual Factors
- Personality
- Roles
- Motivation
- Level of Power
- Risk
- Levels of Cognitive Involvement
- Personal Objectives
- Types of Business-to-Business Sales
- The Business-to-Business Buying Process
- Identification of Needs
- Establishment of Specifications
- Identification of Vendors
- Vendor Evaluation
- Vendor Selection
- Negotiation of Terms
- Postpurchase Evaluation
- Dual Channel Marketing
- Spin-Off Sales
- Marketing Decisions
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 Electric, Hybrid, or Fossil Fuel?
- Case 2 Choosing a Life Insurance Policy
- Chapter 4 The IMC Planning Process
- Learning Objectives
- Overview
- Co-Marketing and IMC Planning
- Communications Research
- Market Segmentation by Consumer Groups
- Segments Based on Demographics
- Gender
- Age
- Age and Lifestage
- Income
- Ethnicity
- Psychographics
- Based on Generations
- Segmentation by Geographic Area
- Geodemographic Segmentation
- Benefit Segmentation
- Usage Segmentation
- Business-to-Business Market Segmentation
- Segmentation by Industry
- Segmentation by Size
- Segmentation by Geographic Location
- Segmentation by Product Usage
- Segmentation by Customer Value
- Product Positioning
- Approaches to Positioning
- Product Attributes
- Competitors
- Use or Application
- Price-Quality Relationship
- Product User
- Product Class
- Cultural Symbol
- Other Elements of Positioning
- International Positioning
- Marketing Communications Objectives
- Types of Budgets
- Percentage of Sales
- Meet the Competition
- “What We Can Afford”
- Objective and Task
- Payout Planning
- Quantitative Models
- Communications Schedules
- IMC Components
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 Landscape Designs and Moore
- Case 2 Phase 2 Fitness Center
- Part 2 IMC Advertising Tools
- Chapter 5 Advertising Campaign Management
- Learning Objectives
- Overview
- Zehnder Communications
- Advertising Theory
- Hierarchy of Effects
- Means–End Theory
- Verbal and Visual Images
- Visual Esperanto
- Business-to-Business
- The Impact of Advertising Expenditures
- Threshold Effects
- Diminishing Returns
- Carryover Effects
- Wear-Out Effects
- Decay Effects
- In-House versus External Advertising Agencies
- Budget Allocation Considerations
- Crowdsourcing
- Choosing an Agency
- Goal Setting
- Selection Criteria
- Agency Size
- Relevant Experience
- Creative Reputation and Capabilities
- Production and Media-Purchasing Capabilities
- Other Criteria
- Creative Pitch
- Agency Selection
- Roles of Advertising Personnel
- Account Executives
- Creatives
- Traffic Managers
- Account Planners
- Data Scientists
- Digital and Social Media Managers and Consultants
- Specialist Positions
- Advertising Campaign Parameters
- Advertising Goals
- Build Brand Awareness
- Provide Information
- Persuasion
- Supporting Marketing Efforts
- Encouraging Action
- Media Selection
- Taglines
- Consistency
- Positioning
- Campaign Duration
- The Creative Brief
- The Objective
- The Target Audience
- The Message Theme
- The Support
- The Constraints
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Project Details
- Project Description and Rationale
- Business Objectives/Revenue/Profit Goals:
- Four P’s Analysis
- Target Audience
- Research
- Competitive Landscape
- Preliminary Design/Messaging Ideas
- List everything you DO NOT want to see/hear in the new creative:
- Case 1 Ben’s Bug Out
- Case 2 Jake’s Trophy Shop
- Chapter 6 Advertising Design
- Learning Objectives
- Overview
- Mcgarrybowen
- Message Strategies
- Cognitive Message Strategies
- Generic Messages
- Preemptive Messages
- Unique Selling Proposition
- Hyperbole
- Comparative Advertising
- Affective Message Strategies
- Resonance
- Emotional
- Conative Message Strategy
- Types of Advertising Appeals
- Fear Appeals
- Severity and Vulnerability
- Rewards to Response Efficacy
- Appeal Strength
- Humor Appeals
- Sex Appeals
- Subliminal Approach
- Sensuality
- Sexual Suggestiveness
- Nudity or Partial Nudity
- Overt Sexuality
- Decorative Models
- Effectiveness of Sex Appeals
- Societal Trends
- Criticisms of Sex Appeals
- Music Appeals
- Rational Appeals
- Emotional Appeals
- Scarcity Appeals
- Executional Frameworks
- Animation Executions
- Slice-of-Life Executions
- Storytelling Executions
- Testimonial Executions
- Authoritative Executions
- Demonstration Executions
- Fantasy Executions
- Informative Executions
- Sources and Spokespersons
- Celebrity Spokespersons
- Additional Celebrity Endorsements
- CEO Spokespersons
- Experts
- Typical Persons
- Source Characteristics
- Credibility
- Attractiveness
- Similarity
- Likeability
- Trustworthiness
- Expertise
- A Key Source Characteristic: Character Issues
- Matching Source Types and Characteristics
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 Home Security Marketing
- Case 2 Felicity’s Fine Formalwear
- Chapter 7 Traditional Media Channels
- Learning Objectives
- Overview
- Mother’s Day Marketing
- The Media Strategy
- Media Planning
- Media Planners
- Media Buyers
- Small versus Large Markets
- Advertising Terminology
- Frequency
- Opportunities to See
- Gross Rating Points
- Cost
- Ratings and Cost per Rating Point
- Continuity
- Impressions
- Achieving Advertising Objectives
- The Three-Exposure Hypothesis
- Recency Theory
- Effective Reach and Frequency
- Brand Recognition
- Brand Recall
- Media Selection
- Television
- Advantages of Television Advertising
- Disadvantages of Television Advertising
- Ratings
- C3 Ratings
- Ratings Providers
- Local and Regional Television Advertising
- Dynamic Advertising
- Social Media and Television
- YouTube and Television
- Super Bowl Advertising
- Radio
- Advantages of Radio Advertising
- Disadvantages of Radio Advertising
- Out-of-Home Advertising
- Advantages of Out-of-Home Advertising
- Disadvantages of Out-of-Home Advertising
- Print Media
- Magazines
- Advantages of Magazine Advertising
- Disadvantages of Magazine Advertising
- Newspapers
- Advantages of Newspaper Advertising
- Disadvantages of Newspaper Advertising
- Media Mix
- Media Selection in Business-to-Business Markets
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 Bass Pro Shops
- Case 2 Cindy’s Auto Body Repair Shop
- Part 3 Digital, Mobile, and Alternative Marketing
- Chapter 8 Digital and Mobile Marketing
- Learning Objectives
- Overview
- Artificial Intelligence, Programmatic Advertising, and Chatbots
- Digital Marketing
- Consumer Shopping Patterns
- E-Commerce
- Mobile Marketing
- Digital Strategies
- Interactive Marketing
- Content Marketing and Native Advertising
- Location-Based Advertising
- Remarketing
- Behavioral Targeting
- Blogs, Podcasts, and Newsletters
- Email Marketing
- Web Advertising
- Programmatic Advertising
- Widgets
- Impact of Online Advertising
- Offline Advertising
- Search Engine Optimization (SEO)
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 Ski and Snowboard Specialists
- Case 2 Donuts by Denise
- Chapter 9 Social Media
- Learning Objectives
- Overview
- Wholly Guacamole
- Social Networks
- Social Media Sites
- YouTube
- Snapchat
- TikTok
- Social Media Marketing
- Social Media Marketing Strategies
- Building a Social Media Presence
- Content Seeding
- Behavioral Targeting
- Real Time Marketing
- Video Marketing
- Influencer Marketing
- Interactive Blogs
- Consumer-Generated Reviews
- Viral Marketing
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 Shelby’s Stables
- Case 2 L’Oréal
- Chapter 10 Alternative Marketing
- Learning Objectives
- Overview
- The Country Music Awards
- Alternative Marketing Programs
- Buzz Marketing
- Consumers Who Like a Brand
- Sponsored Consumers
- Brand Ambassadors
- House or Block Parties
- Company Employees
- Buzz Marketing Stages
- Buzz Marketing Preconditions
- Buzz Marketing and Fund Raising
- Stealth Marketing
- Guerrilla Marketing
- Lifestyle Marketing
- Experiential Marketing
- Product Placements and Branded Entertainment
- Product Placements
- Branded Entertainment
- Achieving Success
- Company Tactics
- The Media’s Perspective
- Alternative Media Venues
- Video Game Advertising
- Mobile Games
- New Video Game Technology
- Females and Video Games
- Benefits of Video Game Advertising
- Cinema Advertising
- Other Alternative Media
- In-Store Marketing
- In-Store Marketing Tactics
- Point-of-Purchase Marketing
- Designing Effective Point-of-Purchase Displays
- Measuring Point-of-Purchase Effectiveness
- Brand Communities
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 Alternative Marketing: Ethnic Holidays
- Case 2 Matt and Jerry’s Disc Golf Course
- Part 4 IMC Promotional Tools
- Chapter 11 Database and Direct Response Marketing and Personal Selling
- Learning Objectives
- Overview
- Sephora
- Database Marketing
- Building a Data Warehouse
- Email, Mobile, and Internet Data
- Purchase and Communication Histories
- Personal Preference Profiles
- Customer Information Companies
- Geocoding
- Database Coding and Analysis
- Lifetime Value Analysis
- Customer Clusters
- Location Data Tracking
- Data Mining
- Database-Driven Marketing Communications
- Identification Codes
- Personalized Communications
- Customized Content
- Inbound Telemarketing
- Trawling
- Database-Driven Marketing Programs
- Permission Marketing
- Keys to Success in Permission Marketing
- Permission Marketing Enticements
- Frequency Programs
- Goals
- Principles
- Data-Driven Customization
- Maximize Motivation
- Customer Relationship Management
- Direct Response Marketing
- Mobile Marketing
- Direct Mail
- Types of Commercial Lists
- Catalogs
- Traditional Media
- Search Engines and Email
- Direct Sales
- Telemarketing
- Personal Selling
- Generating Leads
- Qualifying Prospects
- Knowledge Acquisition
- The Sales Presentation
- Handling Objections
- Closing the Sale
- Follow-Up
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 Salon Sensational
- Case 2 The Racquet Club
- Chapter 12 Sales Promotions
- Learning Objectives
- Overview
- Mentos: Gumming up an Imc Program
- Consumer Promotions
- Coupons
- Coupon Distribution
- Services
- Disadvantages of Coupons
- Premiums
- Types of Premiums
- Services
- Keys to Successful Premium Programs
- Contests and Sweepstakes
- Contests
- Services
- Sweepstakes
- Perceived Value
- The Internet and Social Media
- Goals of Contests and Sweepstakes
- Refunds and Rebates
- Sampling
- Sample Distribution
- Services
- Benefits of Sampling
- Successful Sampling Programs
- Bonus Packs
- Types of Bonus Packs
- Services
- Keys to Successful Bonus Packs
- Price-Offs
- Benefits of Price-Offs
- Services
- Problems with Price-Offs
- Overlays and Tie-Ins
- Planning for Consumer Promotions
- Trade Promotions
- Trade Allowances
- Slotting Fees
- Exit Fees
- Trade Allowance Complications
- Trade Contests
- Trade Incentives
- Cooperative Merchandising Agreements
- Premiums and Bonus Packs
- Cooperative Advertising
- Trade Shows
- Recent Event
- Concerns with Trade Promotions
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 Marketing Sports Equipment
- Case 2 Razor Wars and Sales Promotion Tactics
- Chapter 13 Public Relations and Sponsorship Programs
- Learning Objectives
- Overview
- Racism Incidents and Public Relations
- Public Relations
- Internal versus External Public Relations
- Public Relations Tools
- Public Relations Functions
- Identifying Stakeholders
- Internal Stakeholders
- External Stakeholders
- Assessing Corporate Reputation
- Corporate Social Responsibility
- Creating Positive Image-Building Activities
- Cause-Related Marketing
- Benefits to Nonprofit Organizations
- Green Marketing and Pro-Environmental Activities
- Promoting Green Activities
- Greenwashing
- Preventing or Reducing Image Damage
- Proactive Prevention Strategies
- Reactive Damage-Control Strategies
- Internet Interventions
- Crisis Management
- Apology Strategies
- Impression Management
- The Coronavirus Challenge
- Sponsorships
- Forms of Sponsorships
- Social Media and Blogs
- Sponsorship Objectives
- Event Marketing
- Selecting Sponsorships and Events
- Determining Objectives
- Matching the Audience to the Company’s Target Market
- Promoting the Event
- Advertising at the Event
- Tracking Results
- Cross-Promotions
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 Lean Cuisine’s #Itall Campaign
- Case 2 Olive Garden: Meet the Girls Next Door
- Part 5 IMC Ethics, Regulation, and Evaluation
- Chapter 14 Regulations and Ethical Concerns
- Learning Objectives
- Overview
- Lumosity Pays $2 Million Settlement
- Marketing Communications Regulations
- Governmental Regulatory Agencies
- The Federal Trade Commission
- Unfair and Deceptive Marketing Practices
- Deception Versus Puffery
- Substantiation of Marketing Claims
- Comparative Advertising
- How Investigations Begin
- FTC Settlements
- Consent Order
- Administrative Complaints
- Courts and Legal Channels
- Corrective Advertising
- Trade Regulation Rulings
- Industry Oversight of Marketing Practices
- Council of Better Business Bureaus
- National Advertising Division
- National Advertising Review Board
- Children’s Advertising Review Unit
- Advantages of Self-Regulation
- IMC and Ethics
- Ethics and Advertising
- Perpetuating Stereotypes
- Advertising Unsafe Products
- Offensive Advertisements
- Advertising to Children
- Marketing and Ethics
- Brand Infringement
- Marketing of Professional Services
- Gifts and Bribery in Business-to-Business Marketing Programs
- Spam and Cookies
- Ambush Marketing
- Stealth Marketing
- Responding to Ethical Challenges
- Ethics Programs
- Ethics Training Programs
- Codes of Ethics
- Ethics Consulting Systems
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 Fanduel, Draftkings, and Legalized Sports Gambling
- Case 2 Herbal Remedies, Oils, and Alternative Medicine
- Chapter 15 Evaluating an Integrated Marketing Program
- Learning Objectives
- Overview
- Closing the Loop: Interstate Batteries
- Evaluation Metrics
- Matching Methods with IMC Objectives
- Message Evaluations
- Advertising Tracking Research
- Ad Tracking Methodology
- Report Cards and Benchmarks
- Copytesting
- Testing Emotional Reactions
- Verbatim Comments
- Copytesting Controversies
- Emotional Reaction Tests
- Cognitive Neuroscience
- Evaluation Criteria
- Online Evaluation Metrics
- Behavioral Evaluations
- Test Markets
- Competitive Responses
- Scanner Data
- Purchase Simulation Tests
- International Implications
- Summary
- Key Terms
- Review Questions
- Critical Thinking Exercises
- Integrated Learning Exercises
- Blog Exercises
- Student Project Creative Corner
- Case 1 The Vaseline Healing Project
- Case 2 Home Repair Referrals: Two Levels of Evaluation
- Endnotes
- Name Index
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