Solution Manual for Modern Systems Analysis and Design, 9th Edition, Joseph Valacich Joey F. George

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Product Details:

• ISBN-10 ‏ : ‎ 0135172756
• ISBN-13 ‏ : ‎ 978-0135172759
• Author: Joseph Valacich, Joey F. George

Prioritizing the practical over the technical, Modern Systems Analysis and Design presents the concepts, skills, methodologies, techniques, tools, and perspectives essential for systems analysts to develop information systems. The authors assume students have taken an introductory course on computer systems and have experience designing programs in at least one programming language. By drawing on the systems development life cycle, the authors provide a conceptual and systematic framework while progressing through topics logically. The 9th edition has been completely revised to adapt to the changing environment for systems development, with a renewed focus on agile methodologies.

Table of Content:

1. Part One Foundations for Systems Development
2. 1 The Systems Development Environment
3. Learning Objectives
4. Introduction
5. A Modern Approach to Systems Analysis and Design
6. Developing Information Systems and The Systems Development Life Cycle
7. The Heart of The Systems Development Process
8. The Traditional Waterfall SDLC
9. Agile Methodologies
10. eXtreme Programming
11. Scrum
12. Agile in Practice
13. Object-Oriented Analysis and Design
14. Our Approach to Systems Development
15. Summary
16. Key Terms
17. Review Questions
18. Problems and Exercises
19. Field Exercises
20. References
21. 2 The Origins of Software
22. Learning Objectives
23. Introduction
24. Systems Acquisition
25. Outsourcing
26. Sources of Software
27. Information Technology Services Firms
28. Packaged Software Producers
29. Enterprise Solutions Software
30. Cloud Computing
31. Open-Source Software
32. In-House Development
33. Choosing Off-the-Shelf Software
34. Validating Purchased Software Information
35. Reuse
36. Summary
37. Key Terms
38. Review Questions
39. Problems and Exercises
40. Field Exercises
41. References
42. 3 Managing the Information Systems Project
43. Learning Objectives
44. Introduction
45. Pine Valley Furniture Company Background
46. Managing the Information Systems Project
47. Initiating a Project
48. Planning the Project
49. Executing the Project
50. Closing Down the Project
51. Representing and Scheduling Project Plans
52. Representing Project Plans
53. Calculating Expected Time Durations Using PERT
54. Constructing a Gantt Chart and Network Diagram at Pine Valley Furniture
55. Using Project Management Software
56. Establishing a Project Start Date
57. Entering Tasks and Assigning Task Relationships
58. Selecting a Scheduling Method to Review Project Reports
59. Summary
60. Key Terms
61. Review Questions
62. Problems and Exercises
63. Field Exercises
64. References
65. Appendix Object-Oriented Analysis and Design Project Management
66. Learning Objectives
67. Unique Characteristics of an OOSAD Project
68. Define the System as A Set of Components
69. Complete Hard Problems First
70. Using Iterations to Manage the Project
71. Don’t Plan Too Much Up Front
72. How Many and How Long Are Iterations?
73. Project Activity Focus Changes Over the Life of a Project
74. Summary
75. Review Question
76. Problems and Exercises
77. Part Two Planning
78. 4 Identifying and Selecting Systems Development Projects
79. Learning Objectives
80. Introduction
81. Identifying and Selecting Systems Development Projects
82. The Process of Identifying and Selecting IS Development Projects
83. Deliverables and Outcomes
84. Corporate and Information Systems Planning
85. Corporate Strategic Planning
86. Information Systems Planning
87. Electronic Commerce Applications: Identifying and Selecting Systems Development Projects
88. Internet Basics
89. Pine Valley Furniture WebStore
90. Summary
91. Key Terms
92. Review Questions
93. Problems and Exercises
94. Field Exercises
95. References
96. 5 Initiating and Planning Systems Development Projects
97. Learning Objectives
98. Introduction
99. Initiating and Planning Systems Development Projects
100. The Process of Initiating and Planning is Development Projects
101. Deliverables and Outcomes
102. Assessing Project Feasibility
103. Assessing Economic Feasibility
104. Determining Project Benefits
105. Determining Project Costs
106. The Time Value of Money
107. Assessing Technical Feasibility
108. Assessing Other Feasibility Concerns
109. Assessing Operational Feasibility
110. Assessing Schedule Feasibility
111. Assessing Legal and Contractual Feasibility
112. Assessing Political Feasibility
113. Building and Reviewing The Baseline Project Plan
114. Building the Baseline Project Plan
115. The Introduction Section of the Baseline Project Plan
116. The System Description Section of the Baseline Project Plan
117. The Feasibility Assessment Section of the Baseline Project Plan
118. The Management Issues Section of the Baseline Project Plan
119. Reviewing the Baseline Project Plan
120. Electronic Commerce Applications: Initiating and Planning Systems Development Projects
121. Initiating and Planning Systems Development Projects for Pine Valley Furniture’s WebStore
122. Initiating and Planning PVF’s E-Commerce System
123. WebStore Project Walk-Through
124. Summary
125. Key Terms
126. Review Questions
127. Problems and Exercises
128. Field Exercises
129. References
130. Part Three Analysis
131. 6 Determining System Requirements
132. Learning Objectives
133. Introduction
134. Performing Requirements Determination
135. The Process of Determining Requirements
136. Deliverables and Outcomes
137. Traditional Methods for Determining Requirements
138. Interviewing and Listening
139. Choosing Interview Questions
140. Interview Guidelines
141. Interviewing Groups
142. Nominal Group Technique
143. Directly Observing Users
144. Analyzing Procedures and Other Documents
145. Contemporary Methods for Determining System Requirements
146. Joint Application Design
147. Taking Part in a JAD
148. Using Prototyping During Requirements Determination
149. Evolutionary Prototyping
150. Throwaway Prototyping
151. Radical Methods for Determining System Requirements
152. Identifying Processes to Reengineer
153. Disruptive Technologies
154. Requirements Determination Using Agile Methodologies
155. Continual User Involvement
156. Agile Usage-Centered Design
157. The Planning Game from eXtreme Programming
158. Electronic Commerce Applications: Determining System Requirements
159. Determining System Requirements for Pine Valley Furniture’s WebStore
160. System Layout and Navigation Characteristics
161. WebStore and Site Management System Capabilities
162. Customer and Inventory Information
163. System Prototype Evolution
164. Summary
165. Key Terms
166. Review Questions
167. Problems and Exercises
168. Field Exercises
169. References
170. 7 Structuring System Process Requirements
171. Learning Objectives
172. Introduction
173. Process Modeling
174. Modeling a System’s Process for Structured Analysis
175. Deliverables and Outcomes
176. Data Flow Diagramming Mechanics
177. Definitions and Symbols
178. Developing DFDs: An Example
179. Data Flow Diagramming Rules
180. Decomposition of DFDs
181. Balancing DFDs
182. An Example DFD
183. Using Data Flow Diagramming in the Analysis Process
184. Guidelines for Drawing DFDs
185. Completeness
186. Consistency
187. Timing
188. Iterative Development
189. Primitive DFDs
190. Using DFDs as Analysis Tools
191. Using DFDs in Business Process Reengineering
192. Modeling Logic with Decision Tables
193. Electronic Commerce Application: Process Modeling Using Data Flow Diagrams
194. Process Modeling for Pine Valley Furniture’s WebStore
195. Summary
196. Key Terms
197. Review Questions
198. Problems and Exercises
199. Field Exercises
200. References
201. Appendix 7A Object-Oriented Analysis and Design Use Cases*
202. Learning Objectives
203. Introduction
204. Use Cases
205. What Is a Use Case?
206. Use Case Diagrams
207. Definitions and Symbols
208. Written Use Cases
209. Level
210. The Rest of the Template
211. Electronic Commerce Application: Process Modeling Using Use Cases
212. Writing Use Cases for Pine Valley Furniture’s Webstore
213. Summary
214. Key Terms
215. Review Questions
216. Problems and Exercises
217. Field Exercise
218. References
219. Appendix 7B Object-Oriented Analysis and Design Activity Diagrams*
220. Learning Objective
221. Introduction
222. When to Use an Activity Diagram
223. Problems and Exercises
224. Reference
225. Appendix 7C Business Process Modeling
226. Learning Objective
227. Introduction
228. Basic Notation
229. Business Process Example
230. Summary
231. Key Terms
232. Review Questions
233. Problems and Exercises
234. Field Exercises
235. References
236. 8 Structuring System Data Requirements
237. Learning Objectives
238. Introduction
239. Conceptual Data Modeling
240. The Conceptual Data Modeling Process
241. Deliverables and Outcomes
242. Gathering Information for Conceptual
243. Introduction to E-R Modeling
244. Entities
245. Naming and Defining Entity Types
246. Attributes
247. Naming and Defining Attributes
248. Candidate Keys and Identifiers
249. Other Attribute Types
250. Relationships
251. Conceptual Data Modeling and The E-R Model
252. Degree of a Relationship
253. Unary Relationships
254. Binary Relationships
255. Ternary Relationships
256. Cardinalities in Relationships
257. Minimum and Maximum Cardinalities
258. Naming and Defining Relationships
259. Associative Entities
260. Summary of Conceptual Data Modeling with E-R Diagrams
261. Representing Supertypes and Subtypes
262. Business Rules
263. Domains
264. Triggering Operations
265. Role of Packaged Conceptual Data Models: Database Patterns
266. Universal Data Models
267. Industry-Specific Data Models
268. Benefits of Database Patterns and Packaged Data Models
269. Electronic Commerce Application: Conceptual Data Modeling
270. Conceptual Data Modeling for Pine Valley Furniture’s WebStore
271. Summary
272. Key Terms
273. Review Questions
274. Problems and Exercises
275. Field Exercises
276. References
277. Appendix Object-Oriented Analysis and Design Object Modeling—Class Diagrams
278. Learning Objectives
279. Introduction
280. Representing Objects and Classes
281. Types of Operations
282. Representing Associations
283. Representing Associative Classes
284. Representing Stereotypes for Attributes
285. Representing Generalization
286. Representing Aggregation
287. An Example of Conceptual Data Modeling at Hoosier Burger
288. Summary
289. Key Terms
290. Review Questions
291. Problems and Exercises
292. References
293. Part Four Design
294. 9 Designing Databases
295. Learning Objectives
296. Introduction
297. Database Design
298. The Process of Database Design
299. Deliverables and Outcomes
300. The Relational Database Model
301. Well-Structured Relations
302. Normalization
303. Rules of Normalization
304. Functional Dependence and Primary Keys
305. Second Normal Form
306. Third Normal Form
307. Transforming E-R Diagrams Into Relations
308. Represent Entities
309. Represent Relationships
310. Binary 1:N and 1:1 Relationships
311. Binary and Higher-Degree M:N Relationships
312. Unary Relationships
313. Summary of Transforming E-R Diagrams to Relations
314. Merging Relations
315. An Example of Merging Relations
316. View Integration Problems
317. Synonyms
318. Homonyms
319. Dependencies between Nonkeys
320. Class/Subclass
321. Logical Database Design For Hoosier Burger
322. Physical File and Database Design
323. Designing Fields
324. Choosing Data Types
325. Calculated Fields
326. Coding and Compression Techniques
327. Controlling Data Integrity
328. Designing Physical Tables
329. Arranging Table Rows
330. Sequential File Organizations
331. Indexed File Organizations
332. Hashed File Organizations
333. Summary of File Organizations
334. Designing Controls for Files
335. Physical Database Design For Hoosier Burger
336. Electronic Commerce Application: Designing Databases
337. Designing Databases for Pine Valley Furniture’s WebStore
338. Summary
339. Key Terms
340. Review Questions
341. Problems and Exercises
342. Field Exercises
343. References
344. 10 Designing Forms and Reports
345. Learning Objectives
346. Introduction
347. Designing Forms and Reports
348. The Process of Designing Forms and Reports
349. Deliverables and Outcomes
350. Formatting Forms and Reports
351. General Formatting Guidelines
352. Highlighting Information
353. Color versus No Color
354. Displaying Text
355. Designing Tables and Lists
356. Paper versus Electronic Reports
357. Assessing Usability
358. Usability Success Factors
359. Measures of Usability
360. Electronic Commerce Applications: Designing Forms and Reports For Pine Valley Furniture’s Webstore
361. General Guidelines
362. Designing Forms and Reports at Pine Valley Furniture
363. Lightweight Graphics
364. Forms and Data Integrity Rules
365. Stylesheet-Based HTML
366. Summary
367. Key Terms
368. Review Questions
369. Problems and Exercises
370. Field Exercises
371. References
372. 11 Designing Interfaces and Dialogues
373. Learning Objectives
374. Introduction
375. Designing Interfaces and Dialogues
376. The Process of Designing Interfaces and Dialogues
377. Deliverables and Outcomes
378. Interaction Methods and Devices
379. Methods of Interacting
380. Command Language Interaction
381. Menu Interaction
382. Form Interaction
383. Object-Based Interaction
384. Natural Language Interaction
385. Hardware Options for System Interaction
386. Designing Interfaces
387. Designing Layouts
388. Structuring Data Entry
389. Controlling Data Input
390. Providing Feedback
391. Status Information
392. Prompting Cues
393. Errors and Warning Messages
394. Providing Help
395. Designing Dialogues
396. Designing the Dialogue Sequence
397. Building Prototypes and Assessing Usability
398. Designing Interfaces and Dialogues in Graphical Environments
399. Graphical Interface Design Issues
400. Dialogue Design Issues in a Graphical Environment
401. Electronic Commerce Application: Designing Interfaces and Dialogues for Pine Valley Furniture’s Webstore
402. General Guidelines
403. Designing Interfaces and Dialogues at Pine Valley Furniture
404. Menu-Driven Navigation with Cookie Crumbs
405. Summary
406. Key Terms
407. Review Questions
408. Problems and Exercises
409. Field Exercises
410. References
411. 12 Designing Distributed and Internet Systems
412. Learning Objectives
413. Introduction
414. Designing Distributed and Internet Systems
415. The Process of Designing Distributed and Internet Systems
416. Deliverables and Outcomes
417. Designing Lan and Client/Server Systems
418. Designing Systems for LANs
419. File Servers
420. Limitations of File Servers
421. Designing Systems for a Client/Server Architecture
422. Advantages of the Client/Server Architecture
423. Advanced Forms of Client/Server Architectures
424. Cloud Computing
425. What Is Cloud Computing?
426. Cloud Characteristics
427. On-Demand Self-Service
428. Rapid Elasticity
429. Broad Network Access
430. Resource Pooling
431. Measured Service
432. Service Models
433. Infrastructure as a Service
434. Platform as a Service
435. Software as a Service
436. Types of Clouds
437. Managing the Cloud
438. Availability/Reliability
439. Scalability
440. Viability
441. Security, Privacy, and Compliance
442. Diversity of Offerings
443. Openness
444. Costs
445. Service-Oriented Architecture
446. Web Services
447. Designing Internet Systems
448. Internet Design Fundamentals
449. Standards Drive the Internet
450. Ongoing Evolution
451. Site Consistency
452. Cascading Style Sheets
453. eXtensible Stylesheet Language
454. Design Issues Related to Site Management
455. Customer Loyalty and Trustworthiness
456. Links Must Live Forever
457. System Security
458. Website Content Management
459. Electronic Commerce Application: Designing A Distributed Advertisement Server for Pine Valley Furniture’s Webstore
460. Advertising on Pine Valley Furniture’s WebStore
461. Designing the Advertising Component
462. Designing the Management Reporting Component
463. Summary
464. Key Terms
465. Review Questions
466. Problems and Exercises
467. Field Exercises
468. References
469. Part Five Implementation and Maintenance
470. 13 System Implementation
471. Learning Objectives
472. Introduction
473. System Implementation
474. Coding, Testing, and Installation Processes
475. Deliverables and Outcomes from Coding, Testing, and Installation
476. The Processes of Documenting the System, Training Users, and Supporting Users
477. Deliverables and Outcomes from Documenting the System, Training Users, and Supporting Users
478. Software Application Testing
479. Seven Different Types of Tests
480. The Testing Process
481. Combining Coding and Testing
482. Acceptance Testing by Users
483. Installation
484. Direct Installation
485. Parallel Installation
486. Single-Location Installation
487. Phased Installation
488. Planning Installation
489. Documenting the System
490. User Documentation
491. Training and Supporting Users
492. Training Information Systems Users
493. Supporting Information Systems Users
494. Automating Support
495. Providing Support through a Help Desk
496. Organizational Issues in Systems Implementation
497. Why Implementation Sometimes Fails
498. Security Issues
499. Electronic Commerce Application: System Implementation and Operation for Pine Valley Furniture’s Webstore
500. Developing Test Cases for the WebStore
501. Bug Tracking and System Evolution
502. Alpha and Beta Testing the WebStore
503. WebStore Installation
504. Project Closedown
505. Summary
506. Key Terms
507. Review Questions
508. Problems and Exercises
509. Field Exercises
510. References
511. 14 Maintaining Information Systems
512. Learning Objectives
513. Introduction
514. Maintaining Information Systems
515. The Process of Maintaining Information Systems
516. Deliverables and Outcomes
517. Conducting Systems Maintenance
518. Types of Maintenance
519. The Cost of Maintenance
520. Managing Maintenance
521. Managing Maintenance Personnel
522. Measuring Maintenance Effectiveness
523. Controlling Maintenance Requests
524. Configuration Management
525. Role of Automated Development Tools in Maintenance
526. Website Maintenance
527. Electronic Commerce Application: Maintaining an Information System for Pine Valley Furniture’s Webstore
528. Maintaining Pine Valley Furniture’s WebStore
529. Cannot Find Server
530. Summary
531. Key Terms
532. Review Questions
533. Problems and Exercises
534. Field Exercises
535. References
536. Glossary of Terms
537. Glossary of Acronyms
538. Index

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