Solution Manual for Organizational Behavior, 16/E 16th Edition Stephen P. Robbins, Timothy A. Judge

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Product details:

• ISBN-10 ‏ : ‎ 0133507645
• ISBN-13 ‏ : ‎ 978-0133507645
• Author: Stephen P. Robbins; Timothy A. Judge

The Sixteenth Edition has been thoroughly updated to reflect the most current recent research for Organizational Behavior, while maintaining its hallmark features –clear writing style, cutting-edge content, and engaging pedagogy. There’s a reason why Robbins textbooks have educated millions of students and have been translated into twenty languages—and it’s because of a commitment that provides the kind of engaging, cutting-edge material that helps students understand and connect with Organizational Behavior.

For undergraduate and graduate courses in Organizational Behavior

Table of contents:

1 Introduction
1 What Is Organizational Behavior?
Self-Assessment Library How Much Do I Know About Organizational Behavior?
The Importance of Interpersonal Skills
What Managers Do
Management Functions
Management Roles
Management Skills
Effective versus Successful Managerial Activities
A Review of the Manager’s Job
Enter Organizational Behavior
Complementing Intuition with Systematic Study
Myth or Science? “Management by Walking Around Is the Most Effective Management”
Big Data
Disciplines That Contribute to the OB Field
Psychology
Social Psychology
Sociology
Anthropology
There Are Few Absolutes in OB
Challenges and Opportunities for OB
Responding to Economic Pressures
Responding to Globalization
Managing Workforce Diversity
Improving Customer Service
Improving People Skills
Working in Networked Organizations
Enhancing Employee Well-Being at Work
Creating a Positive Work Environment
Improving Ethical Behavior
An Ethical Choice Vacation Deficit Disorder
Coming Attractions: Developing an OB Model
An Overview
Inputs
Processes
Outcomes
glOBalization! Suicide by Economic Crisis
Summary
Implications for Managers
Point/Counterpoint Lost in Translation?
Questions for Review
Experiential Exercise Intoxicated Workplaces
Ethical Dilemma Jekyll and Hyde
Case Incident 1 Apple Goes Global
Case Incident 2 Era of the Disposable Worker?
2 The Individual
2 Diversity in Organizations
Self-Assessment Library What’s My Attitude Toward Older People?
Diversity
Demographic Characteristics of the U.S. Workforce
Levels of Diversity
Discrimination
An Ethical Choice Affirmative Action for Unemployed Veterans
Biographical Characteristics
Myth or Science? Bald Is Better
Age
Sex
glOBalization! Worldwide Talent Search for Women
Race and Ethnicity
Disability
Other Biographical Characteristics :Tenure, Religion, Sexual Orientation and Gender Identity, and Cultural Identity
Ability
Intellectual Abilities
Physical Abilities
The Role of Disabilities
Implementing Diversity Management Strategies
Attracting, Selecting, Developing, and Retaining Diverse Employees
Diversity in Groups
Effective Diversity Programs
Summary
Implications for Managers
Point/Counterpoint Affirmative Action Should Be Abolished
Questions for Review
Experiential Exercise Feeling Excluded
Ethical Dilemma Board Quotas
Case Incident 1 Levitating IQs
Case Incident 2 The Treasure Trove of the Aging Workforce
3 Attitudes and Job Satisfaction
Self-Assessment Library How Satisfied Am I with My Job?
Attitudes
What Are the Main Components of Attitudes?
Does Behavior Always Follow from Attitudes?
An Ethical Choice Are Employers Responsible for Workplace Incivilities?
What Are the Major Job Attitudes?
glOBalization! Exodus Phenomenon
Self-Assessment Library Am I Engaged?
Job Satisfaction
Measuring Job Satisfaction
How Satisfied Are People in Their Jobs?
What Causes Job Satisfaction?
The Impact of Satisfied and Dissatisfied Employees on the Workplace
Myth or Science? “Happy Workers Means Happy Profits”
Summary
Implications for Managers
Point/Counterpoint Employer–Employee Loyalty Is an Outdated Concept
Questions for Review
Experiential Exercise What Factors Are Most Important to Your Job Satisfaction?
Ethical Dilemma Bounty Hunters
Case Incident 1 The Pursuit of Happiness: Flexibility
Case Incident 2 Job Crafting
4 Emotions and Moods
Self-Assessment Library How Are You Feeling Right Now?
What Are Emotions and Moods?
The Basic Emotions
Myth or Science? “Smile, and the Work World Smiles with You”
The Basic Moods: Positive and Negative Affect
Function of Emotions
Sources of Emotions and Moods
Self-Assessment Library What’s My Affect Intensity?
Emotional Labor
Affective Events Theory
Emotional Intelligence
The Case for EI
The Case Against EI
An Ethical Choice Should Managers Use Emotional Intelligence (EI) Tests?
Emotion Regulation
Self-Assessment Library What’s My Emotional Intelligence Score?
OB Applications of Emotions and Moods
Selection
Decision Making
Creativity
Motivation
Leadership

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