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Solution Manual for Supervisory Management, 10th Edition, Donald C. Mosley, Don C. Mosley Jr. Paul H. Pietri

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Solution Manual for Supervisory Management, 10th Edition, Donald C. Mosley, Don C. Mosley, Jr., Paul H. Pietri

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Product Details:

  • ISBN-10 ‏ : ‎ 0357033922
  • ISBN-13 ‏ : ‎ 978-0357033920
  • Author: Donald C. Mosley, Don C. Mosley, Jr., Paul H. Pietri

PRODUCT ONLY AVAILABLE WITHIN CENGAGE UNLIMITED. SUPERVISORY MANAGEMENT inspires students–emphasizing the positive approach of working cooperatively WITH people to develop and empower them to better perform in their working roles.

 

Table of Content:

  1. Chapter 1: Supervisory Management Roles and Challenges
  2. Preview
  3. The Need for Management
  4. What Do Managers Do?
  5. Skills Required for Effective Management
  6. The Transition: Where Supervisors Come From
  7. Supervisory Relationships
  8. The Emerging Position of Supervisory Managers
  9. Some Current Trends Challenging Supervisors
  10. Final Note: The Supervisor and Leading
  11. Chapter 2: Fundamentals of Planning
  12. Preview
  13. Some Important Points about Planning
  14. Planning Differs at Different Management Levels
  15. Importance of Setting Objectives
  16. Types of Plans
  17. Chapter 3: Decision Making, Problem Solving, and Ethics
  18. Preview
  19. Role of Decision Making in Supervisory Management
  20. What Is Decision Making?
  21. How to Make Decisions
  22. Approaches to Decision Making and Problem Solving
  23. The Concept of Synergy and Some Processes of Creative Problem Solving
  24. Ethical Considerations Play a Part
  25. Chapter 4: Fundamentals of Organizing
  26. Preview
  27. The Four Stages in Growth of an Organization
  28. Departmentalization
  29. Two Important Organizing Principles
  30. Relationships between Line and Staff
  31. Decentralization versus Centralization
  32. Downsizing
  33. Contemporary Organizational Perspectives
  34. Management Philosophy, Strategy, and Organization
  35. Chapter 5: Delegating Authority and Empowering Employees
  36. Preview
  37. Concepts and Definitions
  38. Decentralization
  39. The Role of Authority
  40. The Role of Power
  41. The Role of Empowerment
  42. Why Leaders Fail to Delegate
  43. Achieving Effective Delegation and Empowerment
  44. Seven Habits of Unsuccessful Executives
  45. Chapter 6: Communication
  46. Preview
  47. What Is Communication?
  48. Electronic Communication Technology
  49. Importance of Nonverbal Messages
  50. Flows of Communication
  51. Barriers to Effective Supervisory Communication
  52. Improving Supervisory Communications
  53. Chapter 7: Motivation
  54. Preview
  55. Motivation: Some Fundamentals of Understanding Human Behavior
  56. Levels of Motivation
  57. Maslow’s Hierarchy of Needs Theory
  58. Herzberg’s Theory
  59. Other Motivation Theories
  60. Motivating through Job Design: The Job Characteristics Model
  61. The Different Generations: Some Insights for Motivation
  62. Lessons from the Theories: Five Steps to Motivating Employees
  63. Chapter 8: Leadership
  64. Preview
  65. Leadership: What Is It All About?
  66. Developmental Leadership
  67. Transformational and Transactional Leadership
  68. Servant Leadership
  69. Core Leadership Functions
  70. Emotional Intelligence
  71. Chapter 9: Group Development and Team Building
  72. Preview
  73. Forces Causing Change
  74. Importance of Work Groups
  75. Different Approaches to Team Building
  76. Chapter 10: Meetings and Facilitation Skills
  77. Preview
  78. The Changing Technology of Meetings
  79. Purposes of Meetings
  80. Approaches Used at Meetings
  81. Advantages and Disadvantages of Meetings
  82. Making Meetings Effective
  83. What Is Group Facilitation?
  84. Leadership Strategies
  85. Chapter 11: Coaching for Higher Performance
  86. Preview
  87. What Is Coaching?
  88. The Coaching Functions
  89. Coaching and Understanding Diversity
  90. Coaching for Improved Performance: Confronting and Challenging
  91. Coaching: The Counseling Function
  92. Chapter 12: Managing Conflict, Stress, and Time
  93. Preview
  94. Causes of Conflict
  95. Conflict Management Styles
  96. Using Principled Negotiation to Resolve Conflict
  97. Overcoming Interpersonal Conflicts
  98. What Is Stress?
  99. Major Causes of Stress
  100. Ways to Cope with Personal Stress
  101. Managing Your Time
  102. Chapter 13: Exercising Control
  103. Preview
  104. What Is Control?
  105. Characteristics of Effective Control Systems
  106. Types of Control Systems
  107. Steps in the Control Process
  108. Management by Exception
  109. The Impact of Technology on Control
  110. Chapter 14: Controlling Productivity, Quality, and Safety
  111. Preview
  112. Defining Productivity
  113. Groups Influencing Productivity
  114. Productivity Improvement Methods for Controlling Quality
  115. Learning and Applying Some Lean Concepts
  116. Promoting Employee Safety
  117. Chapter 15: Selecting, Appraising, and Disciplining Employees
  118. Preview
  119. Responsibility for Selecting, Appraising, and Disciplining Employees
  120. Selecting Employees for Specific Jobs
  121. Employee Training and Development
  122. The Role of Performance Appraisals in Supervisory Management
  123. The Need for Discipline
  124. The Supervisor and Discipline
  125. Chapter 16: The Supervisor, Labor Relations,and Legal Issues
  126. Preview
  127. What Are Labor Relations?
  128. How Unions Developed in the United States
  129. Some Basic Laws Governing Labor Relations
  130. Union Principles, Objectives, and Methods of Attaining Objectives
  131. Living with the Agreement
  132. Complying with Equal Employment Opportunity (EEO) Laws
  133. Workplace Violence
  134. Other Legal Issues
  135. Glossary
  136. Index

 

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