Test Bank for Administrative Office Management, 8/E 8th Edition : 0131245104

Instant download A Descriptive Test Bank for Administrative Office Management, 8/E By Zane K. Quible, Oklahoma State University pdf docx epub after payment.

Product details:

• ISBN-10 ‏ : ‎ 0131245104
• ISBN-13 ‏ : ‎ 978-0131245105
• Author:  Zane K. Quible

This technologically up-to-date book provides readers with a comprehensive introduction to office management, focusing on what office managers actually do on the job. The author¿s signature easy-to-read style is coupled with a presentation that systematically explores the full range of office management topics—office environment, employees, systems, and functions. Current coverage includes technological advances and their impact on office administration and management—e.g. the Internet, desk-top computers tablet PCs, DVD technology, handheld data-entry devices, USB pen drives, e-printing, Voice Over Internet Protocol, digitizing media, storage application service providers, and Six Sigma and computer misuse. Other discussions feature employee comfort trends, new techniques for forecasting employee needs, increased diversity in the workplace, benchmarking, virtual reality training, job characteristics, theory of motivation, workplace violence, new techniques of job analysis, job evaluations, small groups, new developments in heating/air-condition systems, and dealing with environmental mold. For office managers and supervisors. 

Table of contents:

1. The Managerial Process.
2. The Organizing Process.
3. The Communication Process.
4. Office Layout.
5. Office Environment.
6. Office Equipment and Furniture.
7. Selecting Office Employees.
8. Developing Office Employees.
9. Supervising Office Employees.
10. Motivating Office Employees.
11. Appraising Performance of Office Employees.
12. Analyzing Jobs of Office Employees.
13. Evaluating Jobs of Office Employees.
14. Administering Salaries of Office Employees.
15. Measuring Output of Office Employees.
16. Improving Productivity of Office Employees.
17. Systems Analysis.
18. Computer Technology.
19. Telecommunications Technology.
20. Applications Software.
21. Records Management and Micrographics.
22. Forms Design and Control.
23. Office Reprographics and Mail Services.
24. Quality and Quantity Control.
25. Budgetary and Cost Control.

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