Chapter 2: Economic Challenges Facing Business Today

Chapter 3: International Business and Competing in World Markets

Chapter 4: Business Ethics and Social Responsibility

Chapter 5: Small Business and the Legal Forms of Business Ownership

Chapter 6: Entrepreneurship and Starting a Business

Chapter 7: Management, Leadership, and the Internal Organization

Chapter 8: Human Resource Management: From Recruitment to Labour Relations

Chapter 9: Top Performance through Empowerment, Teamwork, and Communication

Chapter 10: Production and Operations Management

Chapter 11: Using Technology to Manage Information

Chapter 12: Customer-Driven Marketing

Chapter 13: Product and Distribution Strategies

Chapter 14: Promotion and Pricing Strategies

Chapter 15: Trends in E-Commerce

Chapter 16: Understanding Accounting and Financial Statements

Chapter 17: The Financial System and Investing

Chapter 18: Financial Management

APPENDIX A: Business Law

APPENDIX B: Insurance and Risk Management

APPENDIX C: Personal Financial Planning

APPENDIX D: Developing a Business Plan

APPENDIX E: Careers in Business Today

APPENDIX F: Launching Your Career