1. Part 1: Introduction, Theories, and Legislation
2. Chapter 1: Introduction
3. Multiple Group Memberships and Permeability of Boundaries
4. Terminology
5. Changing Demographics and Changing Views: The Stimulus for Diversity Studies and Work
6. Diversity and Racial Hierarchies
7. Diversity and Organizational Competitiveness
8. Individual Benefits of Diversity
9. Diversity, Individual Outcomes, and Organizational Effectiveness
10. Organization of the Book
11. Determining “Diversity” in an International Context
12. Summary
13. Key Terms
14. Questions to Consider
15. Actions and Exercises
16. Notes
17. Chapter 2: Theories and Thinking about Diversity
18. What Is a”Minority”?
19. Categorization and Identity
20. Aversive Racism, Ambivalent Sexism, and Other New – ISMS
21. “Diversity” and Non-Dominant Groups in Different Contexts
22. Recommendations for Individuals and Organizations
23. Summary
24. Key Terms
25. Questions to Consider
26. Actions and Exercises
27. Notes
28. Chapter 3: Legislation
29. Historical Background
30. Major Federal Acts Related to Diversity in Organizations
31. Other Relevant State, Local, and City Ordinances
32. The Equality Act of 2010 – United Kingdom
33. Future Federal Acts: What’s Ahead?
34. Diversity in the Judiciary and Its Effects on Judicial Decisions
35. Summary
36. Key Terms
37. Questions to Consider
38. Actions and Exercises
39. Notes
40. Part 2: Examining Specific Groups and Categories
41. Chapter 4: Blacks/African Americans
42. History of Blacks in the United States
43. Relevant Legislation
44. Population
45. Education, Employment, and Earnings
46. Research on the Employment Experiences of African Americans
47. Recommendations
48. Summary
49. Key Terms
50. Questions to Consider
51. Actions and Exercises
52. Notes
53. Chapter 5: Latinos/Hispanics
54. History of Hispanics in the United States
55. Relevant Legislation
56. Population
57. Education, Employment, and Earnings
58. Organizational Experiences of Hispanics
59. Latinos as Customers
60. Recommendations for Individuals
61. Recommendations for Organizations
62. Summary
63. Key Terms
64. Questions to Consider
65. Actions and Exercises
66. Notes
67. Chapter 6: Asians/Asian Americans
68. History of Asians in the United States
69. Relevant Legislation
70. Population
71. Education, Employment, and Earnings
72. Asian American Entrepreneurs
73. Research on Experiences of Asian Americans at Work
74. Recommendations for Individuals and Organizations
75. Summary
76. Key Term
77. Questions to Consider
78. Actions and Exercises
79. Notes
80. Chapter 7: Whites/Caucasians
81. History of Whites in the United States
82. Relevant Legislation
83. Population
84. Education, Earnings, and Employment
85. Research on Whites and Diversity
86. Diversity and Socio-Economic Status for Whites
87. Recommendations for Individuals
88. Recommendations for Organizations
89. Summary
90. Key Terms
91. Questions to Consider
92. Actions and Exercises
93. Notes
94. Chapter 8: Native Americans and Multi-Racial Group Members
95. History of American Indians in North America
96. Population
97. Education, Employment, and Earnings
98. Relevant Legislation
99. Research on American Indians at Work
100. American Indian and Alaskan Native Women
101. Multi-Racial Group Members
102. Population
103. Relevant Legislation
104. Amerasians
105. Recommendations for Individuals and Organizations
106. Summary
107. Key Terms
108. Questions to Consider
109. Actions and Exercises
110. Notes
111. Chapter 9: Sex and Gender
112. Relevant Legislation
113. Population
114. Education
115. Participation and Earnings
116. Gender Role Socialization
117. Sex Discrimination
118. Sexual Harassment
119. The Glass Ceiling and Other Glass Boundaries
120. Sex, Race, and Ethnicity
121. Unique Gender Issues
122. Recommendations for Individuals and Organizations
123. Summary
124. Key Terms
125. Questions to Consider
126. Questions to Consider-FedEx Case
127. Actions and Exercises
128. Notes
129. Chapter 10: Work and Family
130. History of Work and Family
131. Relevant Legislation
132. Population, Participation, and Education
133. Earnings
134. Flexible Schedules
135. Unpaid and Paid Leaves
136. Same-Sex Couples in Family Relationships
137. Men, Work, and Family
138. Beyond the Family: Society, Organizations, and Family Issues
139. Family Policies in Selected Countries
140. Elder Care
141. Parenting Again: Grandparents Caring for Grandchildren
142. Recommendations for Individuals
143. Recommendations for Organizations
144. Summary
145. Key Terms
146. Questions to Consider
147. Actions and Exercises
148. Notes
149. Chapter 11: Sexual Orientation and Gender Identity
150. History of Gay Rights in the United States
151. Population
152. Education and Income Levels
153. Relevant Legislation
154. Research on Access and Treatment Discrimination against Sexual Minorities
155. Organizational Policies and Benefits
156. HIV/AIDS at Work: Unfounded Fears
157. Determinants of Attitudes toward Gays and Lesbians
158. Codes of Silence, or Out at Work?
159. Recommendations for Individuals
160. Recommendations for Organizations
161. Summary
162. Key Terms
163. Questions to Consider
164. Actions and Exercises
165. Notes
166. Chapter 12: Religion
167. History of Religious Diversity in the United States
168. Population and Variations among Beliefs
169. Race, Ethnicity, and Religion
170. Relevant Legislation
171. The Diversity among Arab Americans and Muslims in the United States
172. Religion as an Invisible Identity
173. Women’s Roles in Organized Religion
174. Religion and Diversity in Sexual Orientation at Work
175. Recommendations for Individuals
176. Recommendations for Organizations
177. Summary
178. Key Terms
179. Questions to Consider
180. Actions and Exercises
181. Notes
182. Chapter 13: Age
183. Historical Background
184. Relevant Legislation for Older Workers
185. Legal Protections for Younger Workers
186. Population, Participation Rates, and Employment
187. Education
188. Research on Employment Experiences of Older Workers
189. Research on Employment Experiences of Younger Workers
190. Recommendations for Individuals
191. Recommendations for Organizations
192. Summary
193. Key Terms
194. Questions to Consider
195. Actions and Exercises
196. Notes
197. Chapter 14: Physical and Mental Ability
198. History
199. Relevant Legislation
200. Population, Education, and Employment
201. Employment Experiences of People with Disabilities
202. Customers with Disabilities
203. Recommendations for Individuals
204. Recommendations for Organizations
205. Summary
206. Key Terms
207. Questions to Consider
208. Actions and Exercises
209. Notes
210. Chapter 15: Weight and Appearance
211. Population
212. Education, Employment Levels, Types, and Income
213. Appearance
214. Legislation Relevant to Weight and Appearance
215. Effects of Weight on Health and on Costs to Employers
216. Is It the Fat, the Health, or the Stigma of Overweight?
217. Appearance: Cases and Legislation
218. Recommendations for Individuals and Organizations
219. Summary
220. Key Term
221. Questions to Consider
222. Actions and Exercises
223. Notes
224. Part 3: Global Diversity
225. Chapter 16: Global Diversity
226. Discrimination and Differential Treatment as Worldwide Phenomena
227. Sex and Gender: The Status of Women around the World
228. People with Disabilities
229. Sexual Orientation
230. Poverty
231. Facing the Future: The Broad Reach of Diversity in Organizations
232. Recommendations for Change at a Societal Level
233. Recommendations for Change at an Organizational Level
234. Recommendations for Change at an Individual Level
235. Summary
236. Key Term
237. Questions to Consider
238. Actions and Exercises
239. Notes
240. Index

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