Test Bank for Human Relations in Organizations, 9th Edition: Robert Lussier

Product details:

• ISBN-10 ‏ : ‎ 0078029201
• ISBN-13 ‏ : ‎ 978-0078029202
• Author: Lussier

Lussier’s Human Relations in Organizations: Applications and Skill Building, 9th Edition employs a workbook-style approach. This approach is perfect for instructors who want to incorporate activities and exercises into the classroom, and benefits students who want to understand concepts as well as apply and develop skills that they can use in their daily and professional lives. The book provides a balanced, three-pronged approach:

• A clear concise understanding of human relations/organizational behavior concepts
• The application of human relations/organizational behavior concepts for critical thinking in the business world
• The development of human relations/organizational behavior skills

Table contents:

PART ONE: INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOUChapter 1: Understanding Behavior, Human Relations, and PerformanceChapter 2: Personality, Stress, Learning, and PerceptionChapter 3: Attitudes, Self-Concept, Values, and EthicsChapter 4: Time and Career ManagementPART TWO: INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONSChapter 5: Communication, Emotions, and CriticismChapter 6: Dealing with ConflictPART THREE: LEADING SKILLS: INFLUENCING OTHERSChapter 7: Leading and TrustChapter 8: Motivating PerformanceChapter 9: Ethical Power and PoliticsChapter 10: Networking and Negotiating
PART FOUR: LEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCEChapter 11: Team Dynamics, Creativity, Problem Solving, and Decision MakingChapter 12: Organizational Change and CultureChapter 13: Valuing Diversity GloballyAppendix A: Applying Human Relations Skills

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