This is completed downloadable of Test Bank for Leadership and Management in Nursing, 4th Edition: Mary Ellen Grohar-Murray
Product Details:
- ISBN-10 ‏ : ‎ 0135138671
- ISBN-13 ‏ : ‎ 978-0135138670
- Author: Mary Ellen Grohar-Murray
Completely updated in a new edition, this book utilizes widely accepted models of leadership, and recognizes time-related changes that have occurred in health care delivery and how nursing is practiced. With a heavy emphasis on the workplace, it covers legal and ethical issues, as well as improving human relationship skills. Additional topics include:
- The new health care system,
- Leadership theory, the interactive processes of leadership, and ethics
- An overview of organization and management
- Managers’ responsibilities
- An introduction to the management of resources.
This is an esential resource for any staff nurse!
Table of Content:
- Unit 1 Leadership
- Chapter 1 The Health Care System: Environment for Nursing Leadership
- Learning Objectives
- Introduction
- Key Concepts
- The Rising Cost of Health Care
- Managed Care
- Background
- Managed Care Characteristics
- Quality Is Monitored and Evaluated
- Utilization Management and Data Support Care Decisions
- Primary Care Is of Central Importance
- Interdisciplinary Care and Interdependence Are Necessary Components of Health Care Delivery
- Contracts Are Used to Detail Finances and Delivery of Services
- Managed Care Models
- The Nursing Shortage
- Solutions
- Health Care Priorities
- Forecast for Health Care
- Nursing Leadership’s Heritage
- Challenges to Nursing
- Leadership Framework
- Differentiating Leadership and Management
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- References
- Chapter 2 Leadership Theory
- Learning Objectives
- Introduction
- Key Concepts
- Definition of Leadership
- Leadership Theory
- Behavioral School of Leadership
- Situational Theory
- Contingency Model
- Situational Leadership® Model
- A New Concept of Leadership
- Transformational Leadership
- Connective Leadership
- Process Model of Leadership
- Stage One: Analysis and Problem Identification
- Stage Two: Determination of Action
- Stage Three: Evaluation of Action
- Conclusions on the Use of Process
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- References
- Appendices
- Chapter 3 Interactive Processes of Leadership: Communication and the Group Process
- Learning Objectives
- Introduction
- Key Concepts
- Communication
- The Message
- Communication Process
- Ten Basics for Good Communication
- Blocks to Communication
- Culture and Gender
- Communication with the Health Team
- Preventing Communication Breakdown
- Communication with Difficult People
- Communication Networks
- Team Building
- Group Dynamics
- Characteristics of a Group
- Group Processes
- Leader’s Impact on a Group
- Insight
- The Group Approach
- Understanding
- Diagnose a Sick Group
- Flexibility
- Evaluation of Group Effectiveness
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- Web Sites About Cultural Diversity
- References
- Appendix
- Chapter 4 Decision Making and Conflict Management
- Learning Objectives
- Introduction
- Key Concepts
- Decision Making
- Analysis
- Prediction of Outcomes
- Challenge to Nursing
- Impact of Decisions
- Systems of Decision Making
- The Decision-Making Process
- Identify Participants
- Gather Pertinent Facts
- Generate Alternatives
- Predict Outcomes
- Plan for Managing Consequences
- Select Best Alternative
- Management of Conflict
- Nature of Conflict
- The Basis of Conflict
- Examples of Common Conflicts in Nursing
- Approaches to Managing Conflict
- Process Model of Conflict Management
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- References
- Chapter 5 The Ethical Responsibility of the Nurse Leader
- Learning Objectives
- Introduction
- Key Concepts
- Ethics
- Challenges to Ethical Decision Making
- Strategies for Enhancing Ethical Decision Making in Nursing Practice
- The Role of Institutional Ethics Committees
- The Employer–Employee Relationship
- Relationships with Other Health Care Professionals
- The Nurse–Patient Relationship
- Case Study
- Summary
- Learner Exercises
- References
- Suggested Readings
- Appendix
- Unit 2 An Overview of Organizations and Management
- Chapter 6 Organization and Management Theory
- Learning Objectives
- Introduction
- Key Concepts
- Overview: Organizational Dynamics
- Classical Theory
- Scientific Management
- Administrative Management
- The Bureaucratic Model
- Contribution of Classical Theory
- Modern Theory
- Behavioral Science
- General Systems/Social Systems Theory
- Modern Systems Theory Models
- Interactional Phenomena
- Organizational Concepts
- Organizational Chart
- Organization Structure
- Contingency Structure
- Integrated Health Care System
- Organizational Model
- Organization and Management Link
- Properties of an Organization
- Process-Based Organization Design
- Notes from a Guru of Management Theory
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- References
- Chapter 7 Overview of Nursing Management
- Learning Objectives
- Introduction
- Key Concepts
- Management Process
- Levels of Management
- Management Science
- Management in Nursing
- Evolution of Nursing’s Management Role
- Objectives of Nursing Management
- Management Functions
- Planning
- Organizing
- Staffing
- Directing
- Coordinating
- Controlling
- Standards
- Policies
- Systems of Nursing Care Delivery
- Case Method
- Functional Method
- Team Nursing
- Restructuring Nursing Care Delivery Models
- Job Design
- System Redesign
- Transition to Manager
- Management Assessment Guide
- Case Study
- Summary
- Putting It All Together
- Learner Exercises
- References
- Chapter 8 Delegation: The Manager’s Tool
- Learning Objectives
- Introduction
- Key Concepts
- Delegation
- Assignment of Work
- Scope of Practice
- Liability
- Scalar Chain
- Decentralization
- The Purpose of Delegation
- The Process of Delegation
- Guidelines for Effective Delegation
- Principles of Delegation
- Barriers to Delegation
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- References
- Unit 3 Special Responsibilities of the Manager
- Chapter 9 Maintaining Standards
- Learning Objectives
- Introduction
- Key Concepts
- The Climate for Nursing Practice
- Professional Basis for Quality Assurance
- Practice Framework
- Legal Basis of Nursing
- Ethical and Societal Concerns
- Governmental Regulations
- Risk Management
- Model of Risk Management
- Impact on Nursing Management
- Case Study
- Summary
- Putting It All Together
- Learner Exercises
- References
- Chapter 10 Motivation in the Work Setting
- Learning Objectives
- Introduction
- Key Concepts
- Definitions and Sources of Motivation
- Theories of Motivation
- Needs Theorists
- Personality Type and Motivation
- Motivation as Rational Decision Making
- Organizational Climate and Motivation
- Micromotivation and Macromotivation
- Incentives
- Motivational Problems
- A Situational Approach
- Issues Central to Nursing
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- References
- Chapter 11 Monitoring and Improving Performance
- Learning Objectives
- Introduction
- Key Concepts
- The Performance Appraisal System
- Design of a Performance Appraisal System
- Career Planning
- Criteria for Nursing Standards
- Active Participation in Performance Appraisal
- Essential Elements
- Philosophy, Mission, and Objectives
- Well-Defined Purpose
- Evaluation Tools That Produce Desired Information
- Performance Appraisal Process
- Planning for the Interview
- Participating in the Evaluation Interview
- Using Evaluation Results
- Rewards
- Obstacles to Performance Improvement
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- References
- Chapter 12 Legal Issues in the Workplace
- Learning Objectives
- Introduction
- Key Concepts
- Patient Safety and Quality Care Act of 2007
- The Fair Labor Standard Act
- Equal Employment Opportunity (EEO) Laws
- Title VII of the Civil Rights Act of 1964 (Amended in 1972)
- Civil Rights Act of 1991
- Civil Rights Act, Amended 1993
- Age Discrimination in Employment Act
- Pregnancy Discrimination Act
- Americans with Disabilities Act (ADA)
- Immigration Reform and Control Act
- Consolidated Omnibus Budget Reconciliation Act (COBRA)
- Occupational Safety and Health Act (OSHA)
- Sexual Harassment: A Special Case of Discrimination
- Hiring and Interviewing
- Family and Medical Leave Act (FMLA) of 1993
- Labor-Management Laws
- Unions and Collective Bargaining
- Strikes
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- References
- Chapter 13 Managing Change
- Learning Objectives
- Introduction
- Key Concepts
- A Theoretical Perspective
- Expanded Conceptual Framework
- Change and Stress
- Expanded Rate and Scope of Change
- Change Strategies
- Planned Change Theory
- Basis of Change in Nursing
- External Forces
- Internal Forces
- The Change Process
- Problem Identification
- Gaining Support for Change
- How Changes Are Made
- Planned Change
- Radical Intervention
- Change Through Nonintervention
- An Example of Differing Adaptations to Change
- Stages of Change
- Unfreezing
- Moving
- Refreezing
- Change Agents
- Characteristics of Change Agents
- Responsibilities of Change Agents
- Strategies for Change Agents
- Response to Change
- Resistance to Change
- Evaluating Change
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- References
- Unit 4 Managing Resources
- Chapter 14 Managing Resources: The Staff
- Learning Objectives
- Introduction
- Key Concepts
- Staffing
- Process and Staffing Plan
- Workload Measures: Productivity Index
- Staffing Methodologies
- Scheduling Patterns
- Management’s Role: Planning the Staffing Program
- Economic and Regulatory Issues
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- References
- Chapter 15 Managing Resources: Time
- Learning Objectives
- Introduction
- Key Concepts
- Time Management
- Principles of Time Management
- Communicating
- Planning
- Delegating
- Prioritizing Goals
- Time-Management Strategies
- Time Analysis
- Daily Planning
- Crisis Control
- Problem Analysis
- Task Analysis
- Time Control
- Barriers to Effective Time Management
- Habit
- Work Expansion
- Excessive Supervision
- Underdelegation
- Technology Invasion
- Losing Sight of Objectives
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- Suggested Readings
- References
- Chapter 16 Managing Resources: The Budget
- Learning Objectives
- Introduction
- Key Concepts
- Managing Financial Resources
- Financial Structure
- The Budgeting Process
- Assessing the Environment
- Goals and Financial Projections
- Related Budgeting Concepts
- Accounting
- Cost Accounting
- Double-Entry Accounting
- Long-Range Financial Plans
- Types of Budgets
- Preparation of the Budget
- Step One: Review Past Performance
- Step Two: Review the Organization’s Goals and Projections
- Step Three: Review the Variance
- Step Four: Actual Preparation of the Budget
- Specific Responsibilities of the Nurse Manager
- Monitoring the Budget
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- Suggested Readings
- References
- Chapter 17 Informatics in Nursing
- Learning Objectives
- Introduction
- Key Concepts
- Definition of Informatics
- Computers
- Components of Computers: Hardware and Software
- Nursing Informatics
- Significance of Nursing Informatics
- Nursing Informatics: Special Applications
- The Health Care Record
- Computerized Patient Record
- Informatics Systems
- Challenge of Nursing Informatics
- Ethical Considerations
- The Internet: A Resource for Nursing
- Future Directions
- Case Studies
- Summary
- Putting It All Together
- Learner Exercises
- References
- Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- X
- Y
- Z
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