Test Bank for Management, 11th Edition: Schermerhorn

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Product details:

• ISBN-10 ‏ : ‎ 0470530510
• ISBN-13 ‏ : ‎ 978-0470530511
• Author:  John R. Schermerhorn Jr.

Completely updated and revised, this eleventh edition arms managers with the business tools they’ll need to succeed. The text presents managerial concepts and theory related to the fundamentals of planning, leading, organising, and controlling with a strong emphasis on application. It offers new information on the changing nature of communication through technology. Focus is also placed on ethics to reflect the importance of this topic, especially with the current economic situation. This includes all new ethics boxes throughout the chapters. An updated discussion on the numerous legal law changes over the last few years is included as well. Managers will be able to think critically and make sound decisions using this text because the concepts are backed by many applications, exercises, and cases. 

Table of contents:

PART ONE MANAGEMENT

CHAPTER 1 Introducing Management 1

CHAPTER 2 Management Learning Past to Present 27

CHAPTER 3 Ethics and Social Responsibility 51

PART TWO ENVIRONMENT

CHAPTER 4 Environment, Sustainability, and Innovation 77

CHAPTER 5 Global Management and Cultural Diversity 103

CHAPTER 6 Entrepreneurship and New Ventures 131

PART THREE PLANNING

CHAPTER 7 Information and Decision Making 155

CHAPTER 8 Planning Processes and Techniques 183

CHAPTER 9 Strategy and Strategic Management 205

PART FOUR ORGANIZING

CHAPTER 10 Organization Structures and Design 233

CHAPTER 11 Organization Culture and Change 257

CHAPTER 12 Human Resource Management 283

PART FIVE LEADING

CHAPTER 13 Leading and Leadership Development 309

CHAPTER 14 Individual Behavior 335

CHAPTER 15 Motivation Theory and Practice 359

CHAPTER 16 Teams and Teamwork 385

CHAPTER 17 Communication and Collaboration 411

PART SIX CONTROLLING

CHAPTER 18 Control Processes and Systems 439

CHAPTER 19 Operations and Services Management 461

CASES FOR CRITICAL THINKING

Chapter Cases C-2

Running Video Case: GREENSBURG, KANSAS C-40

Self-Test Answers AN-1

Glossary G-1

Endnotes EN-1

Organizational Index OI-1

Name Index NI-1

Subject Index SI-1

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