Test Bank for Management 14th Edition John R. Schermerhorn Jr.

Author:  John R. Schermerhorn

Schermerhorn, Management 14e continues to offer the same balanced theory approach as with previous editions. Students need an active and engaged learning classroom environment that brings personal meaning to course content and the instructor’s course objectives. Schermerhorn communicates with students through rich, timely features and cases that bring management topics, theories, and concepts to life. The underlying goal is to translate foundation theories into lasting tools for students as they move beyond the classroom where their skills will be put to the test.

Part One Management

1 Management, Managers, and Careers 1

2 Management Learning Past to Present 26

3 Ethics and Social Responsibility 46

4 Environment, Technology, and Sustainability 69

5 Global Management and Cultural Diversity 87

6 Entrepreneurship and New Ventures 110

7 Data and Decision Making 131

8 Planning Processes and Techniques 156

9 Control Processes and Systems 175

10 Strategy and Strategic Management 193

11 Organization Structures 217

12 Organizational Culture and Change 237

13 Human Resource Management 260

14 Leading and Leadership Development 283

15 Individual Behavior 304

16 Motivation Theory and Practice 325

17 Teams and Teamwork 345

18 Communication and Collaboration 368

Management Cases for Critical Thinking 390

1 Trader Joe’s—Keeping a Cool Edge 390

2 Zara International—Fashion at the Speed of Light 391

3 Warby Parker—Disruption with a Conscience 392

4 Patagonia—Leading a Green Revolution 394

5 Harley-Davidson—Style and Strategy with a Global Reach 395

6 In-N-Out Burger—Building Them Better 396

7 Target—Missing the Bull’s Eye 397

8 Uber—Riding the Gig Economy 398

9 Electronic Arts—Inside Fantasy Sports 399

10 Dunkin’ Donuts—Betting Dollars on Donuts 400

11 National Public Radio—Many Voices Serving Many Needs 401

12 Gamification—Finding Legitimacy in the New Corporate Culture 402

13 RealRecruit—Protecting Student Athletes 403

14 Zappos—They Do It with Humor 405

15 Panera Bread—Growing a Company with Personality 406

16 Salesforce—Instant Praise, Instant Criticism 407

17 Auto Racing—When the Driver Takes a Back Seat 408

18 Snapchat—Snap the Story of the Moment 409

Self-Test Answers

Glossary

Endnotes

Name Index

Organizational Index

Subject Index

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