Test Bank for Managing Human Resources 11th Edition is available

Product details:

• Hardcover ‏ : ‎ 696 pages
• ISBN-10 ‏ : ‎ 1111580227
• ISBN-13 ‏ : ‎ 978-1111580223
• Author: Susan E. Jackson

Managing Human Resources (11th Edition) explains how successful companies manage human resources in order to compete effectively in a dynamic, global environment. Long known and respected as a tightly integrated, clear, higher-level text, Managing Human Resources (11th Edition) presents strong organizing themes: teams, diversity, global issues, corporate social responsibility/ethics/sustainability, and metrics/analytics. These themes are highlighted in interesting boxed features throughout the 11th edition. The text also follows an organizational structure that emphasizes the HR Triad (employee, line manager, HR manager) with the understanding that effective human resource management requires mutual understanding and collaboration among HR professionals, managers, and all other employees. New to the 11th edition is an emphasis on preparation for the PHR/SPHR certification exam. Because organizations differ from each other in so many ways–including their locations, competitive strategies, products and services, and corporate cultures–these experienced authors use many different companies to illustrate how employers address the challenge of managing human resources effectively. This new edition includes examples of companies in many different industries, sizes, and countries. The authors selected these organizations because they successfully combine a respect for established principles of human resource management with a willingness to experiment and try new approaches, allowing them to succeed year after year.

Table contents:

Part One Environment

Chapter 1 Human Resources in a Globally Competitive Business Environment

Questions This Chapter Will Help Managers Answer

Human Resource Management in Action

The Enterprise Is the People

Managing People: A Critical Role for Every Manager

Why Does Effective HRM Matter?

Features of the Competitive Business Environment

Responses of Firms to the New Competitive Realities

Productivity: What Is It, and Why Is It Important?

Quality of Work Life: What Is It?

Business Trends and HR Competencies

Human Resource Management in Action: Conclusion

Summary

Key Terms

Discussion Questions

Applying Your Knowledge

References

Chapter 2 HR Technology

Questions This Chapter Will Help Managers Answer

Human Resource Management in Action

Technology and Its Impact on HR Management

Leveraging HR Technology—Human Resource Information Systems (HRIS)

Challenges Facing HR Technology

HR Technology Trends

Human Resource Management in Action: Conclusion

Summary

Key Terms

Discussion Questions

Applying Your Knowledge

References

Chapter 3 Talent Analytics: The Financial Impact of HRM Activities

Questions This Chapter Will Help Managers Answer

Human Resource Management in Action

Big Data: Promise and Perils

The LAMP Model: Foundation for Workforce Measurement

Financial Effects of Employee Attitudes

Costing Employee Absenteeism

Costing Employee Turnover

Financial Effects of Work–Life Programs

Financial Effects of Collaboration and Sharing Knowledge

Human Resource Management in Action: Conclusion

Summary

Key Terms

Discussion Questions

Applying Your Knowledge

References

Chapter 4 The Legal Context of Employment Decisions

Questions This Chapter Will Help Managers Answer

Human Resource Management in Action

Societal Objectives

EEO and Unfair Discrimination: What Are They?

The Legal Context of Human Resource Decisions

Federal Enforcement Agencies: EEOC and OFCCP

Employment Case Law: Some General Principles

Human Resource Management in Action: Conclusion

Summary

Key Terms

Discussion Questions

Applying Your Knowledge

References

Part Two EMPLOYMENT

Chapter 5 Diversity at Work

Questions This Chapter Will Help Managers Answer

Human Resource Management in Action

The Many Dimensions of Workforce Diversity

Diversity at Work

Managing Diversity

Human Resource Management in Action: Conclusion

Summary

Key Terms

Discussion Questions

Applying Your Knowledge

References

Chapter 6 Planning for People

Questions This Chapter Will Help Managers Answer

Human Resource Management in Action

Business Strategy—Foundation for All Organizational Decisions

Relationship of HR Strategy to Business Strategy

Jobs and Work: Constant Change

Alternative Perspectives on Jobs

From Job Analysis to Strategic Workforce Planning

Talent Inventory

Workforce Forecasts

Control and Evaluation of SWP Systems

Human Resource Management in Action: Conclusion

Summary

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