Test Bank for Managing Human Resources, 9th Canadian by Belcourt

Product details:

• ISBN-10 ‏ : ‎ 0176798056
• ISBN-13 ‏ : ‎ 978-0176798055
• Author: Belcourt

Managing Human Resources provides a comprehensive overview of the functions, systems, and responsibilities related to human resources. The authors have two main purposes in writing this book, which they state in the preface: to equip students with the tools and practices needed to be a successful human resource professional, along with an appreciation for the change they can effect, and to present the most current challenges and opportunities that graduating students will face when they enter the work environment. The product recognizes the value of the HR professional in developing and implementing strategy, ultimately supporting the success of their employees as well as the entire organization.

Table contents:

1. Chapter 1: The World of Human Resources Management
2. Why Study Human Resources Management?
3. Competitive Issues and Human Resources Management
4. The Partnership of Line Managers and Human Resources Departments
5. Summary
6. Key Terms
7. Discussion Questions
8. Notes and References
9. Chapter 2: Strategy and Human Resources Planning
10. Strategic Planning and Human Resources
11. Step 1: Mission, Vision, and Values
12. Step 2: External Analysis
13. Step 3: Internal Analysis
14. Step 4: Formulating Strategy
15. Step 5: Strategy Implementation
16. Step 6: Evaluation and Assessment
17. Summary
18. Key Terms
19. Discussion Questions
20. Notes and References
21. Appendix: Calculating Turnover and Absenteeism
22. Chapter 3: Equity and Diversity in Human Resources Management
23. Employment Equity
24. The Legal Framework
25. Pay Equity
26. The Employment Equity Act (1996)
27. Sexual Harassment
28. Managing Diversity
29. Summary
30. Key Terms
31. Discussion Questions
32. Notes and References
33. Chapter 4: Job Analysis and Work Design
34. Relationship of Job Requirements and HRM Functions
35. Job Analysis
36. Job Design
37. Designing Work for Groups and Teams
38. Summary
39. Key Terms
40. Discussion Questions
41. Notes and References
42. Chapter 5: Expanding the Talent Pool: Recruitment and Careers
43. Strategic Aspects of Recruiting
44. Recruitment Channels
45. Improving the Effectiveness of Recruiting
46. Career Management: Developing Talent over Time
47. Summary
48. Key Terms
49. Discussion Questions
50. Notes and References
51. Appendix: Personal Career Development
52. Chapter 6: Employee Selection
53. Overview of the Selection Process
54. Initial Screening
55. Employment Interviews
56. Post-Interview Screening
57. Preemployment Tests
58. Reaching a Selection Decision
59. Summary
60. Key Terms
61. Discussion Questions
62. Notes and References
63. Chapter 7: Training and Development
64. The Scope of Training
65. Phase 1: Conducting the Needs Assessment
66. Phase 2: Designing the Training Program
67. Phase 3: Implementing the Training Program – Training Delivery Methods
68. Phase 4: Evaluating the Training Program
69. Additional Training and Development Programs
70. Summary
71. Key Terms
72. Discussion Questions
73. Notes and References
74. Chapter 8: Performance Management
75. Performance Management Systems
76. Developing an Effective Performance Management System
77. Putting It All Together: 360-Degree Evaluations
78. Performance Review Methods
79. Performance Review Meetings and Feedback Sessions
80. Summary
81. Key Terms
82. Discussion Questions
83. Notes and References
84. Chapter 9: Managing Compensation
85. What Is Compensation?
86. Strategic Compensation
87. Determining Compensation – The Wage Mix
88. Job Evaluation Systems
89. Government Regulation of Compensation
90. Significant Compensation Issues
91. Summary
92. Key Terms
93. Discussion Questions
94. Notes and References
95. Chapter 10: Pay for Performance: Incentive Rewards
96. Strategic Reasons for Incentive Plans
97. Setting Performance Measures
98. Administering Incentive Plans
99. Individual Incentive Plans
100. Incentives for Professional Employees
101. Group Incentive Plans
102. Enterprise Incentive Plans
103. Summary
104. Key Terms
105. Discussion Questions
106. Notes and References

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