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Table of contents:
Part
1: MARKETING STRATEGY AND CUSTOMER RELATIONSHIPS.
1. An Overview of Strategic Marketing.
2. Planning, Implementing, and Evaluating Marketing Strategies. Part
2: ENVIRONMENTAL FORCES AND SOCIAL AND ETHICAL RESPONSIBILITIES.
3. The Marketing Environment.
4. Social Responsibility and Ethics in Marketing. Part
3: MARKETING RESEARCH AND TARGET MARKET ANALYSIS.
5. Marketing Research and Information Systems.
6. Target Markets: Segmentation and Evaluation. Part
4: CUSTOMER BEHAVIOR AND E-MARKETING.
7. Consumer Buying Behavior.
8. Business Markets and Buying Behavior.
9. Reaching Global Markets.
10. Digital Marketing and Social Networking. Part
5: PRODUCT DECISIONS.
11. Product Concepts.
12. Developing and Managing Products.
13. Services Marketing.
14. Branding and Packaging. Part
6: DISTRIBUTION DECISIONS.
15. Marketing Channels and Supply-Chain Management.
16. Retailing, Direct Marketing, and Wholesaling. Part
7: PROMOTION DECISIONS.
17. Integrated Marketing Communications.
18. Advertising and Public Relations.
19. Personal Selling and Sales Promotion. Part
8: PRICING DECISIONS.
20. Pricing Concepts.
21. Setting Prices. Appendix A Careers in Marketing(will be an interactive online Career assessment resource for students). Appendix B Financial Analysis in Marketing. Appendix C Sample Marketing Plan. Glossary. Name Index. Organization Index. Subject Index.
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Test Bank for Marketing 2014, 17th Edition : Pride Download