Test Bank for Organization Development and Change, 11th Edition, Thomas G. Cummings Christopher G. Worley

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Table of Contents

1. General Introduction to Organization Development.
Part I: OVERVIEW OF ORGANIZATION DEVELOPMENT.
2. The Nature of Planned Change.
3. The Organization Development Practitioner.
Part II: THE PROCESS OF ORGANIZATION DEVELOPMENT.
4. Entering and Contracting.
5. Diagnosing.
6. Collecting, Analyzing, and Feeding Back Diagnostic Information.
7. Designing Interventions.
8. Managing Change.
9. Evaluating and Reinforcing Organization Development Interventions.
CASES.
Part III: HUMAN PROCESS INTERVENTIONS.
10. Interpersonal and Group Process Approaches.
11. Organization Process Approaches.
CASES.
Part IV: TECHNOSTRUCTURAL INTERVENTIONS.
12. Employee Involvement.
13. Work Design.
CASES.
Part V: HUMAN RESOURCE INTERVENTIONS.
14. Performance Management.
15. Talent Management.
16. Workforce Diversity and Wellness.
CASES.
Part VI: STRATEGIC CHANGE INTERVENTIONS.
17. Transformational Change.
18. Continuous Change.
19. Transorganizational Change.
20. Organization Development for Economic, Ecological, and Social Outcomes.
21. Future Directions in Organization Development.
CASES.

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