Test Bank for Organizational Behavior, 12 Edition : John R. Schermerhorn

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Product details:

• ISBN-10 ‏ : ‎ 1118129318
• ISBN-13 ‏ : ‎ 978-1118129319
• Author: Dr. John R. Schermerhorn

We’ve Got You Covered for your Organizational Behavior course. Wiley provides the most current content, comprehensive resources and flexible format options to help teachers teach and students learn. Our commitment to Currency, Global Issues, Sustainability and Learning Outcomes translates into a suite of teaching and learning options that seamlessly integrate into your management courses.

Organizational Behavior 12e connects OB concepts with applications and is the clearest, most current and applicable OB text today – helping students understand how they can thrive in the world of work. Through experiential exercises and activities that ask students to evaluate themselves as leaders and colleagues, students are encouraged to reflect, grow and understand how they can contribute their professional and social environments.

Table Of Contents:

Part 1: Why Do I Need to Study Organizational Behavior?

1 Introducing Organizational Behavior 1-1

1.1 Organizational Behavior 1-2

1.2 Thinking Critically about Organizational Behavior 1-6

1.3 Managers, Team Leaders, and Organizational Behavior 1-13

2 OB in Context 2-1

2.1 Why Context Matters in OB 2-2

2.2 Building Effective Organizational Cultures 2-9

Part 2: Why Do People Behave as They Do?

3 Individual Differences 3-1

3.1 Personality 3-2

3.2 Values 3-15

4 Perception and Emotion 4-1

4.1 Perception and Attribution 4-2

4.2 Emotions and Moods 4-8

4.3 Attitudes 4-12

5 Motivation 5-1

5.1 Motivation and Performance Management 5-2

5.2 Needs Theories of Motivation 5-9

5.3 Process Theories of Motivation 5-14

6 Work Well in Teams 6-1

6.1 Understanding Team Effectiveness 6-2

6.2 Understanding Team Dynamics 6-8

6.3 Building a High-Performance Team 6-15

7 Be an Effective Leader and Follower 7-1

7.1 Understanding Leadership 7-2

7.2 Leaders in Action 7-9

7.3 Understanding Followership 7-16

8 Understand and Manage Power and Politics 8-1

8.1 Understanding Power 8-2

8.2 Build Your Power Bases 8-7

8.3 Navigate the Political Landscape 8-13

9 Build Strong Relationships and Networks 9-1

9.1 Build Strong Relationships 9-2

9.2 Building Strong Networks 9-7

9.3 Leveraging Your Network 9-13

10 Develop Communication Skills 10-1

10.1 Communicating for Influence 2

10.2 Handle Difficult Conversations Using Supportive

10.3 Develop Your Feedback and Listening Skills 10-14

Part 3: How Do I Effectively Manage Myself and Influence Others?

11 Handle Conflict, Negotiation, and Decision Making 11-1

11.1 Manage Conflict 11-2

11.2 Learn How to Negotiate 11-8

11.3 Be a More Effective Decision Maker 11-15

OB SKILLS WORKBOOK W-1

GLOSSARY G-1

Self-Test Answers ST-1

Notes N-1

Index I-1

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