Instant download Test Bank for Organizational Communication Approaches and Processes, 7th Edition pdf docx epub after payment.
Product details:
- ISBN-10 : 1285164202
- ISBN-13 : 978-1285164205
- Author: Katherine Miller
ORGANIZATIONAL COMMUNICATION: APPROACHES AND PROCESSES presents organizational communication from both a communication and managerial perspective. Professor Miller’s clear writing style and consistent use of examples and case studies result in a text that you’ll find easy to understand.
Table Of Contents:
- Ch 1: The Challenge of Organizational Communication
- Our Complicated World
- Looking Ahead
- Ch 2: Classical Approaches
- The Machine Metaphor
- Henri Fayol’s Theory of Classical Management
- Max Weber’s Theory of Bureaucracy
- Frederick Taylor’s Theory of Scientific Management
- Communication in Classical Approaches
- Classical Management in Organizations Today
- Ch 3: Human Relations and Human Resources Approaches
- The Human Relations Approach
- The Human Resources Approach
- Communication in Human Relations and Human Resources Organizations
- Human Relations and Human Resources Organizations Today
- Ch 4: Systems and Cultural Approaches
- The Systems Metaphor and Systems Concepts
- Systems Approaches to Organizational Communication
- The Cultural Metaphor
- Ch 5: Constitutive Approaches
- Communicative Constitution of Organizations
- The Montreal School
- The Four Flows
- Ch 6: Critical and Feminist Approaches
- Critical Approaches
- Feminist Approaches
- Ch 7: Socialization Processes
- Models of Organizational Socialization
- Communication Processes During Socialization
- Recruiting and Interviewing
- Ch 8: Decision-Making Processes
- Models of the Decision-Making Process
- Small-Group Decision Making
- Participation and Collaboration
- Ch 9: Conflict Management Processes
- Conceptualizing the Conflict Process
- Managing Organizational Conflict
- Factors Influencing the Conflict Management Process
- Ch 10: Organizational Change and Leadership Processes
- Organizational Change Processes
- Organizational Leadership
- Communication and Leadership
- Ch 11: Processes of Emotion in the Workplace
- Emotion in the Workplace
- Stress, Burnout, and Social Support in the Workplace
- Ch 12: Organizational Diversity Processes
- Women and Minorities in Today’s Organizations
- The Multicultural Organization
- Ch 13: Technological Processes
- Types of Organizational Communication Technology
- Understanding Technology Adoption and Use
- Effects of Information and Communication Technology
- Ch 14: The Changing Landscape of Organizations
- Communication in the Global Workplace
- Communication in an Era of Shifting Identity
- Communication in a Service Economy
- Communication in the Age of the Disposable Worker
- Glossary
- References
- Name Index
- Subject Index
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