Instant download Test Bank for Personal Development for Life and Work, 10th Edition pdf docx epub after payment.
Product details:
- ISBN-10 ‏ : ‎ 0538450231
- ISBN-13 ‏ : ‎ 978-0538450232
- Author: L. Ann Masters
Personal Development for Life and Work is designed to help students recognize the importance of soft skills, critical thinking skills, and a strong work ethic in today’s workplace. The text is divided into four parts: 1) It’s all About You; 2) It’s All About Communicating; 3) It’s All About Working with Others; 4) It’s All About Workplace Success. Chapters are arranged in short sections that include self-assessments, case studies, and activities that are appropriate for both business and personal situations. Topics keep the reader’s attention; coverage is thorough without being overwhelming.
Table of contents:
- Part 1: It’s all about You
- Chapter 1: Self-Esteem
- 1.1 Know and Accept Yourself
- 1.2 Believe in Yourself
- 1 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 2: Self-Development
- 2.1 Develop a Self-Improvement Plan
- 2.2 Improvement Requires Work
- 2 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 3: Attitude
- 3.1 Attitude Is Important
- 3.2 Attitudes Are Contagious
- 3 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 4: Image
- 4.1 Image Matters
- 4.2 Image in the Workplace
- 4 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Part 2: It’s all about Communicating
- Chapter 5: Communication Essentials
- 5.1 Communication Basics
- 5.2 Barriers to Communication
- 5.3 Listening Skills
- 5 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 6: Getting Your Message Across
- 6.1 Communication Styles
- 6.2 Conversation Skills
- 6 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 7: Communicating with Coworkers and Supervisors
- 7.1 Fitting In and Getting Along
- 7.2 Becoming a Team Player
- 7.3 Working with Your Supervisor
- 7.4 Communicating Electronically
- 7 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 8: Managing Conflict
- 8.1 What Is Conflict?
- 8.2 How Is Conflict Resolved?
- 8 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 9: Meeting Essentials
- 9.1 Meeting Basics
- 9.2 Planning and Conducting Meetings
- 9 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Part 3: It’s all about working with others
- Chapter 10: Applying Critical Work Skills
- 10.1 Self-Management Tools
- 10.2 Efficient Work Habits
- 10.3 Public Speaking
- 10 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 11: Developing Customer Focus
- 11.1 Customer Expectations
- 11.2 Good Customer Relations
- 11 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 12: Valuing Diversity
- 12.1 Our Diverse Society
- 12.2 Understanding Other Cultures
- 12.3 Fairness in the Workplace
- 12 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 13: Acting Ethically
- 13.1 Leading an Ethical Life
- 13.2 Right and Wrong in the Workplace
- 13 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Part 4: It’s all about Workplace Success
- Chapter 14: Developing Leadership Skills and Managing Change
- 14.1 What Makes a Leader?
- 14.2 Empowering and Influencing Others
- 14.3 Leading Change and Innovation
- 14 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 15: Getting the Job
- 15.1 Analyze Your Interests and Qualifications
- 15.2 Networking and Other Sources of Job Leads
- 15.3 Job Search Documents
- 15.4 The Job Interview
- 15 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Chapter 16: Taking Charge of Your Career
- 16.1 Getting Off to a Great Start
- 16.2 Planning Your Career
- 16.3 Networking—It Never Stops
- 16 Points To Remember
- Key Terms
- Chapter Activities
- Critical Thinking
- Endnotes
- Glossary
- Index
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