This is completed downloadable of Test Bank for Public Administration: An Action Orientation, 7th Edition, Robert B. Denhardt, Janet V. Denhardt, Tara A. Blanc, ISBN-10: 113393921X, ISBN-13: 9781133939214
Product Details:
- ISBN-10 : 113393921X
- ISBN-13 : 978-1133939214
- Author: Robert B. Denhardt, Janet V. Denhardt, Tara A. Blanc
Issuing a call to action, PUBLIC ADMINISTRATION: AN ACTION ORIENTATION, Seventh Edition, encourages readers to become active participants in public administration–and equips them with the tools to do it effectively. Robert B. Denhardt, Janet V. Denhardt, and Tara A. Blanc teach readers how to influence the operations of public agencies–helping them learn to get involved and effect positive changes, regardless of whether they are working outside the agency as citizens or within the agency as managers. With a strong emphasis on ethics, the text introduces the theories and scholarly literature of the field while reflecting the latest trends and issues. Practical applications help readers sharpen personal management, communication, delegation, motivation, and decision-making skills. Key topics like nonprofit management, the global dimensions of public administration, and organizational theory are covered thoroughly.
Table of Content:
- Ch 1: Personal Action in Public Organizations
- What is Public Administration?
- What Do Public Administrators Do?
- Why Study Public Administration?
- Issues in Public Administration Theory and Practice
- Summary and Action Implications
- Study Questions
- Cases and Exercises
- For Additional Reading
- Appendix: Office of Personnel Management List of Core Executive Qualifications
- Ch 2: The Political Context of Public Administration
- Administrative Organizations and Executive Leadership
- Relationships with the Legislative Body
- Relationships with the Judiciary
- Summary and Action Implications
- Study Questions
- Cases and Exercises
- For Additional Reading
- Ch 3: The Interorganizational Context of Public Administration
- The Development of Intergovernmental Relations
- The State and Local Perspective
- Working with Nongovernmental Organizations
- The Management of Nonprofit Organizations
- Summary and Action Implications
- Study Questions
- Cases and Exercises
- For Additional Reading
- Ch 4: Planning, Implementation, and Evaluation
- Planning
- Implementation
- Evaluation
- Summary and Action Implications
- Study Questions
- Cases and Exercises
- For Additional Reading
- Ch 5: Budgeting and Financial Management
- The Budget as an Instrument of Fiscal Policy
- The Budget as an Instrument of Public Policy
- The Budget as a Managerial Tool
- Approaches to Public Budgeting
- Aspects of Financial Management
- Accounting and Related Information Systems
- Summary and Action Implications
- Study Questions
- Cases and Exercises
- For Additional Reading
- Ch 6: The Management of Human Resources
- Merit Systems in Public Employment
- Hiring, Firing, and Things in Between
- The Changing Character of Labor-Management Relations
- Correcting Patterns of Discrimination in Public Employment
- Summary and Action Implications
- Study Questions
- Cases and Exercises
- For Additional Reading
- Ch 7: The Ethics of Public Service
- Approaches to Ethical Deliberation
- Issues of Administrative Responsibility
- Ethical Problems for the Individual
- Managing Ethics
- Summary and Action Implications
- Study Questions
- Cases and Exercises
- For Additional Reading
- Appendix: Code of Ethics of the American Society for Public Administration (ASPA)
- Ch 8: Designing and Managing Organizations
- The Organizational Context
- Images of Organizing in the Public and Nonprofit Sectors
- The Functions of Management
- Recognizing Human Behavior
- The Organization and Its Environment
- Organizational Culture, Organizational Learning, and Strategic Management
- Postmodern Narratives on Management
- Summary and Action Implications
- Study Questions
- Cases and Exercises
- For Additional Reading
- Ch 9: Leadership and Management Skills in Public Organizations
- Leadership and Power
- Communication
- Delegation and Motivation
- Group Dynamics
- Summary and Action Implications
- Study Questions
- Cases and Exercises
- For Additional Reading
- Appendix: “Lost on the Moon” Exercise: Answers from NASA Experts
- Ch 10: Administrative Reform, Productivity, and Performance
- New Public Management, Reinvention, the Management Agenda, and Nonprofit Reform
- Information and Communication Technologies
- Performance Measurement
- Summary and Action Implications
- Study Questions
- Cases and Exercises
- For Additional Reading
- Ch 11: Opportunities for the Future: Globalization, Democracy, and the New Public Service
- The Importance of Public Service
- Trends in Public Service
- Globalization
- The Role of Citizens in the Governance Process
- Ethics and the Imperatives of Good Governance
- A Final Note
- Study Questions
- Cases and Exercises
- For Additional Reading
- Glossary
- References
- Index
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