Test Bank for Six Sigma: Basic Tools and Techniques (NetEffect) : 0131716808

This is completed downloadable of Test Bank for Six Sigma: Basic Tools and Techniques (NetEffect) : 0131716808

Product Details:

• ISBN-10 ‏ : ‎ 0131716808
• ISBN-13 ‏ : ‎ 978-0131716803
• Author:   Donna C. S. Summers

With a focus on training, “Six Sigma: Concepts, Tools and Techniques” captures the fundamentals of Six Sigma methodology and shows how to use its tools and techniques to improve customer satisfaction and business performance. Offering a practitioner’s point of view, this book covers key topics such as leadership and strategic planning; creating a customer focus; quality function deployment; teams and teamwork; DMAIC problem-solving; measures and metrics; project management; statistical methods; control charts; design of experiments; reliability; failure modes and effects analysis; and lean manufacturing. Realistic industry examples support each topic and thoughtful take away tips make it an excellent industry reference. Focuses on key topics such as: *Leadership and Strategic Planning *Creating a Customer Focus, *Quality Function Deployment *Teams and Teamwork *DMAIC Problem-Solving *Measures and Metrics *Project Management *Statistical Methods *Control Charts *Design of Experiments *Reliability *Failure Modes and Effects Analysis *Lean Manufacturing. An excellent resource for anyone who is in business working with Six Sigma.

Table of Content:

1. Six Sigma Origins
2. Quality Masters
3. Leadership and Strategic Planning
4. Creating a Customer Focus
5. Teams
6. Project Management
7. Measures and Metrics
8. Problem Solving Using Design, Measure, Analyze, Improve, Control
9. Statistics
10. Variable Control Charts
11. Process Capability
12. Probability
13. Attribute Control Charts
14. Reliability
15. Failure Modes and Effects Analysis
16. Design of Experiments
17. Lean Manufacturing

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